| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 20 Nov 2025 | 54 | 19% | 55% | 26% | 30% |
| 01 Oct 2024 - 31 Mar 2025 | 30 Apr 2025 | 58 | 16% | 39% | 45% | 39% |
| 01 Apr 2024 - 30 Sept 2024 | 31 Oct 2024 | 64 | 12% | 31% | 57% | 32% |
| 01 Oct 2023 - 31 Mar 2024 | 02 May 2024 | 63 | 11% | 30% | 59% | 39% |
| 01 Apr 2023 - 30 Sept 2023 | 24 Nov 2023 | 65 | 9% | 32% | 59% | 32% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 67 | 10% | 24% | 66% | 41% |
| 01 Apr 2022 - 30 Sept 2022 | 31 Oct 2022 | 63 | 9% | 37% | 54% | 31% |
| 01 Oct 2021 - 31 Mar 2022 | 29 Apr 2022 | 65 | 11% | 22% | 66% | 28% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Oct 2021 | 66 | 9% | 32% | 59% | 29% |
| 01 Oct 2020 - 31 Mar 2021 | 29 Apr 2021 | 68 | 5% | 26% | 69% | 33% |
| 01 Apr 2020 - 30 Sept 2020 | 30 Oct 2020 | 75 | 8% | 24% | 68% | 45% |
| 01 Oct 2019 - 31 Mar 2020 | 24 Apr 2020 | 85 | 7% | 24% | 69% | 51% |
| 01 Apr 2019 - 30 Sept 2019 | 02 Dec 2019 | 72 | 8% | 31% | 61% | 44% |
| 01 Oct 2018 - 31 Mar 2019 | 02 Dec 2019 | 77 | 10% | 35% | 55% | 39% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Unless contrary to local law, Avaya’s pay terms follow an End of Accumulation Period (EOAP) concept and the standard pay term is EOAP 60. EOAP accumulates invoices with invoice dates over a 30 day accumulation period and releases payment in the first pay run following the end of the payment term that commences after the completion of the accumulation period.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
1) Central Accounts Payable (AP) team for payment inquiries, contact points via phone/e-mail/supplier portal. - Tel: +44 (0)1483 308000 - E-mail acctspayable@avaya.com 2) AP liaise with supplier to obtain and process missing invoices. 3) Check existing systems (DOC DNA/Coupa/SAP process queue to see if invoice already in query and/or returned to supplier) 4) AP liaise with suppliers to confirm payment details (past and upcoming) 5) AP liaise with approvers to release overdue invoices for payment.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Avaya UK is the UK entity of Avaya, a global technology group that develops enterprise software and communications platforms. The group's own description states it helps large enterprises and government agencies connect customer experience, critical communications, enterprise voice, data, AI and workflows, through products such as Avaya Infinity, Avaya Nexus and Avaya Government Cloud. These platforms support contact centres, unified communications and secure government cloud modernisation. As the UK-registered part of this group, Avaya UK is recorded under a telecommunications-related classification and supports IT and telecommunications consultancy activities. The wider group serves large organisations including healthcare, insurance, education and banking clients, integrating voice, digital and AI-driven customer engagement systems across cloud, hybrid and on-premises environments.
Generated from the company's website and Companies House records. Sources: avaya.com