PARAGON CUSTOMER COMMUNICATIONS LONDON LIMITED

Company Information

Company Number
02788181
Registered Address
Lower Ground Floor, Park House, 16/18, Finsbury Circus, London, England, EC2M 7EB
Status
Active
Employee Count
3017.0
Turnover
491685000.0
EBITDA
-14333000.0

Additional Details

Company Type
Private limited Company
Incorporated On
9 February 1993
Nature of Business
96090 - Other service activities not elsewhere classified
Industries
0
Region
London

Company Location

Google
Map data ©2025 Google
Map data ©2025 Google

Financial Metrics

Cash
£1,000.00
Net Worth
£20,257,000.00
Total Current Assets
£102,874,000.00
Total Current Liabilities
£102,892,000.00
Reporting Period
2023-07-01 to 2023-12-31Filed: 2024-02-01

Time to Pay

Average Time to Pay
69 days
Shortest Period:0 days
Longest Period:0 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
35%
31-60 Days
26%
After 60 Days
39%
Not Paid Within Terms52%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Time Trends

Dec 2023Jun 2023Dec 2022Jun 2022Dec 2021Jun 2021Dec 2020Jun 2020Dec 2019Jun 2019Jun 2019Dec 2018Dec 2017020406080

Payment Distribution Trends

Dec 2023Jun 2023Dec 2022Jun 2022Dec 2021Jun 2021Dec 2020Jun 2020Dec 2019Jun 2019Jun 2019Dec 2018Dec 2017015304560

Performance Reports History

Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jul 2023 - 31 Dec 202301 Feb 20246935%26%39%52%
01 Jan 2023 - 30 Jun 202328 Jul 20236633%27%39%47%
01 Jul 2022 - 31 Dec 202231 Jan 20236631%28%41%48%
01 Jan 2022 - 30 Jun 202229 Jul 20225930%39%30%34%
01 Jul 2021 - 31 Dec 202131 Jan 20225827%46%28%38%
01 Jan 2021 - 30 Jun 202103 Aug 20216637%29%34%50%
01 Jul 2020 - 31 Dec 202021 Feb 20216424%37%39%39%
01 Jan 2020 - 30 Jun 202010 Aug 20205928%35%37%40%
01 Jul 2019 - 31 Dec 201931 Jan 20206331%36%33%30%
01 Jan 2019 - 30 Jun 201901 Aug 20195833%56%11%26%
01 Jan 2019 - 30 Jun 201901 Aug 2019
01 Jul 2018 - 31 Dec 201825 Jan 20195846%33%21%50%
01 Jan 2018 - 30 Jun 201824 Aug 20186936%32%32%70%
01 Jul 2017 - 31 Dec 201725 Jun 20186435%36%29%35%

Company Summary

PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED is a leading provider of customer communication services, based in London, UK

Founded in 1992, the company has grown to become one of the most trusted names in the industry, offering a wide range of services to clients across various sectors

The company's sustainability program is a key aspect of its operations, with a strong focus on reducing its environmental impact

PARAGON is committed to using sustainable materials, reducing waste, and promoting responsible production practices

They also work closely with their clients to help them achieve their sustainability goals through their communication strategies

PARAGON offers a wide range of products and services, including print and digital communication, data management, and fulfillment services

Their solutions are tailored to meet the specific needs of their clients, helping them to effectively engage with their customers and enhance their brand image

The key people at PARAGON include CEO Jeremy Walters, who has been with the company since its inception and has played a crucial role in its growth and success

The company also has a highly experienced management team and dedicated staff, who are committed to delivering the highest quality services to their clients

For more information on PARAGON's services and sustainability program, you can visit their website at www.paragon-cc.co.uk

Their registered office address is 9-11 The Quadrant, Abingdon Science Park, Abingdon, Oxfordshire, OX14 3YS

Overall, PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED is a reputable and socially responsible company that continues to innovate and provide top-notch services to its clients

Company Review

Trend Analysis

The time taken for PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED to pay invoices has fluctuated over the past three periods, with a slight overall increase in the average time to pay. The percentage of invoices paid within 30 days has also increased, while the percentage of invoices paid later than 60 days has decreased.

Volatility Analysis

The volatility in invoice payment for PARAGON CUSTOMER COMMUNICATIONS (LONDON) LIMITED is evident in the changes in the average time to pay and the percentages of invoices paid within different time frames. These fluctuations may be due to various factors such as changes in company finances or supplier relationships.

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

60 days, 30 days, 0 days from document date of supplier invoice

Were there any changes to the standard payment terms in the reporting period?

No

Any other information about payment terms

N/A

Maximum contractual payment period agreed

90

Dispute Resolution Process

Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "AccountsPayable@paragon-cc.co.uk". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

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