GLAXOSMITHKLINE SERVICES UNLIMITED
Company Information
- Company Number
- 01047315
- Registered Address
- 980 Great West Road, Brentford, Middlesex, TW8 9GS
- Status
- Active
- Employee Count
- 8,952
- Turnover
- £2,941,000,000
- EBITDA
- £451,000,000
Additional Details
- Website
- https://gsk.com
- Company Type
- Private unlimited company
- Incorporated On
- 23 March 1972
- Nature of Business
- 70100 - Activities of head offices
- Industries
- Healthcare And Wellbeing,Life Sciences And Medical Technology,Supply Chain,Manufacturing And Commerce Models
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 54 | 21% | 33% | 46% | 5% |
| 01 Jul 2024 - 31 Dec 2024 | 31 Jan 2025 | 68 | 18% | 9% | 73% | 5% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 72 | 15% | 7% | 78% | 8% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 69 | 18% | 7% | 75% | 4% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 72 | 13% | 7% | 80% | 6% |
| 01 Jul 2021 - 31 Dec 2021 | 28 Jan 2022 | 73 | 12% | 6% | 82% | 6% |
| 01 Jan 2020 - 30 Jun 2020 | 29 Jul 2020 | 75 | 8% | 6% | 86% | 4% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 74 | 8% | 7% | 85% | 4% |
| 01 Jul 2018 - 31 Dec 2018 | 31 Jan 2019 | 77 | 4% | 6% | 90% | 4% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Qualifying contracts for this entity contain a number of different payment periods: Immediate 30 days 60 days 45 days 30 days and 5th of the following month 60 days and 5th of the following month Payments are made from date of receipt of invoice.
Were there any changes to the standard payment terms in the reporting period?
Standard 30-day terms for SMEs were introduced in place of a previous offer of 30 day terms upon application by the vendor.
Any other information about payment terms
1) Statistics Reported: Intercompany invoices and performance have been excluded from reported statistics as these are generally wholly owned group companies and would distort performance if included. 2) Payment terms for SMEs and 'Paid on Time' monitoring: Preferential payment terms of 30 days are put in place for vendors that are confirmed as SMEs (Small and Medium Enterprises). We closely monitor our KPIs on a weekly basis to ensure that vendors (including SMEs) are paid on time. Corrective actions are taken to remedy any late payment issues where these are within the entity’s control.
Maximum contractual payment period agreed
60
Dispute Resolution Process
We offer our suppliers the following support and service: Enquiries and complaints can be logged through our Helpdesk support system (mail or telephone). Issues are often related to incorrect invoice submission, payment terms are not as per contract, PO details are wrong / nonexistent etc. Key performance metrics are monitored for quality of Helpdesk support. Our Supplier web pages also include details and a link to our Speak Up channels that enable concerns to be raised, including channels managed independently of GSK and the option to do so anonymously, although naturally it helps in resolving matters if we know as much as possible about the issue and complainant. We have invested in Customer Relationship Management (CRM) to ensure effective and independent supplier follow up and support to our suppliers raising issues.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
GLAXOSMITHKLINE SERVICES UNLIMITED is a leading global healthcare company that focuses on developing and providing innovative pharmaceutical, vaccine, and consumer healthcare products. The company has a strong commitment to sustainability and is dedicated to making a positive impact on people's health, the planet, and the communities in which it operates.
The sustainability program of GLAXOSMITHKLINE SERVICES UNLIMITED is centered around four key areas: access to healthcare, environmental sustainability, ethical business practices, and community engagement. The company works towards increasing access to its products and services in underprivileged communities, reducing its carbon footprint, promoting responsible sourcing and ethical practices, and supporting local communities through various initiatives.
GLAXOSMITHKLINE SERVICES UNLIMITED offers a wide range of products and services in the healthcare sector, including prescription medicines, vaccines, and over-the-counter healthcare products. Some of their well-known brands include Panadol, Sensodyne, and Advair.
The key people at GLAXOSMITHKLINE SERVICES UNLIMITED include Chief Executive Officer, Emma Walmsley, and Chairman, Sir Jonathan Symonds. The company has a global workforce of over 100,000 employees and operates in more than 150 countries.
For more information on GLAXOSMITHKLINE SERVICES UNLIMITED and its products and services, you can visit their website at www.gsk.com. The registered office address of the company is 980 Great West Road, Brentford, Middlesex, TW8 9GS, United Kingdom.
