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Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

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© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
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Sectors›Professional Services›OH ASSIST LIMITED

OH ASSIST LIMITED

PaymentCheck Score 2024
81Good
↑ 2.9vs last year
#2177 in UK
#982 in London

Industry ranking

  • 317th of 766 in Professional Services

Company Information

Company Number
09621658
Registered Address
20 Grosvenor Place, London, England, SW1X 7HN
Status
Active
Employee Count
446
Turnover
£19,294,000
EBITDA
-£267,000

Additional Details

Website
https://helpeap.com/
Company Type
Private limited Company
Incorporated On
3 June 2015
Nature of Business
70229 - Management consultancy activities other than financial management
82990 - Other business support service activities not elsewhere classified
86900 - Other human health activities
Industries
Professional Services
Region
London
Get notified when Oh Assist Limited's payment practices change.
Eligible for Certification

Score of 81.25/100 qualifies for PaymentCheck Certification

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Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
34 days
Shortest Period:30 days
Longest Period:30 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
83%
31-60 Days
13%
After 60 Days
4%
Not Paid Within Terms19%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2025-01-28
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jul 2024 - 31 Dec 202428 Jan 20253483%13%4%19%
01 Jan 2024 - 30 Jun 202423 Jul 20243280%17%3%19%
01 Jul 2023 - 31 Dec 202323 Jan 20242978%19%2%28%
01 Jan 2023 - 30 Jun 202327 Jul 20233274%20%6%26%
01 Jul 2022 - 31 Dec 202231 Jan 20233171%22%7%38%
01 Jan 2022 - 30 Jun 202222 Aug 20223369%22%9%32%
01 Jul 2021 - 31 Dec 202102 Feb 20223073%19%7%28%
01 Jan 2021 - 30 Jun 202129 Jul 20213072%23%4%29%
01 Jul 2020 - 31 Dec 202022 Jan 20213352%43%5%54%
01 Jan 2020 - 30 Jun 202009 Feb 20214437%49%15%68%
01 Jul 2019 - 31 Dec 201909 Feb 20214747%37%16%59%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Our standard terms and conditions are 30 days from date of invoice. Terms and conditions can be accessed via a link provided on Purchase Order’s. We do have some contractual agreements with suppliers where terms are longer or shorter.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

Suppliers paid by direct debit are excluded from the statistical data.

Maximum contractual payment period agreed

60

Dispute Resolution Process

We encourage the person who placed the order to notify the supplier of any dispute within 7 days from receipt of invoice and take the required action to resolve the query. This is supported by our Disputed Supplier Invoice Resolution Policy available to all staff. We regularly report and monitor data on supplier payments within the business.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

About this company

OH Assist Limited is registered in England and trades as HELP Employee Assistance, a subsidiary of Optima Health PLC. It provides employee assistance programme and wellbeing services to organisations, including 24/7 telephone support offering advice and information on issues such as money worries, health, caring responsibilities, legal and family matters, and work life balance. The company also offers counselling delivered face to face, by video or telephone, along with a manager support website giving line managers tools and guidance on handling employee mental health and wellbeing issues. It operates as part of the wider Optima Health group of occupational health and wellbeing providers.

Generated from the company's website and Companies House records. Sources: helpeap.com · helpeap.com · helpeap.com

Financial Metrics

Cash
£893,404
Net Worth
-£32,855,074
Total Current Assets
£2,545,155
Total Current Liabilities
£543,828

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell