Ranked in 3 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
Score of 96/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2025 - 31 Mar 2026 | 29 Apr 2026 | 12 | 97% | 3% | 0% | 8% |
| 01 Apr 2025 - 30 Sept 2025 | 30 Oct 2025 | 13 | 95% | 4% | 1% | 12% |
| 01 Oct 2024 - 31 Mar 2025 | 30 Apr 2025 | 13 | 97% | 3% | 0% | 9% |
| 01 Apr 2024 - 30 Sept 2024 | 29 Oct 2024 | 15 | 97% | 3% | 0% | 12% |
| 01 Oct 2023 - 31 Mar 2024 | 30 Apr 2024 | 18 | 97% | 3% | 0% | 9% |
| 01 Apr 2023 - 30 Sept 2023 | 27 Oct 2023 | 22 | 99% | 1% | 0% | 6% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 21 | 94% | 6% | 1% | 13% |
| 01 Apr 2022 - 30 Sept 2022 | 20 Oct 2022 | 25 | 83% | 14% | 3% | 28% |
| 01 Oct 2021 - 31 Mar 2022 | 29 Apr 2022 | 27 | 76% | 24% | 0% | 59% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Apr 2022 | 26 | 83% | 16% | 1% | 68% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Starling's standard payment terms are 30 days. Starling works with suppliers to meet payment terms that work for both parties.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
1. Email accounts@starlingbank.com: to understand the problem. If resolved, payment is made. If not, escalated to the Vendor Management team to manage according to supplier allocations across all key vendors/other vendors, preferred supplier lists and vendor list. 2. Email to Vendor Management: direct bilateral exchange in a time bound manner to resolve problems. 3. If required, Stakeholder can be queried for a position/decision on invoice query. 4. The process involves Vendor Management and the Accounts Payable team who compile and produce invoices that are required for approvals by Accountable Executives. This channel can be used to discuss disputed invoices.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Starling Bank Limited is a UK digital bank, described on its own site as Britain's first digital bank. It offers personal, joint, business and multi-currency current accounts, plus accounts for under-16s, all managed through a mobile app rather than branches. Services include savings accounts such as Fixed Saver, Easy Saver and a Flexible Cash ISA, budgeting tools called Spaces, virtual cards and a Bills Manager feature. It also provides Engine, a software-as-a-service banking technology product for other businesses, and a Marketplace offering third-party insurance, pensions and accountancy tools. Eligible deposits are protected under the Financial Services Compensation Scheme. The company holds a banking licence and operates offices in London, Cardiff, Southampton and Manchester.
Generated from the company's website and Companies House records. Sources: starlingbank.com · starlingbank.com