STARLING BANK LIMITED
Company Information
- Company Number
- 09092149
- Registered Address
- 5th Floor London Fruit And Wool Exchange, 1 Duval Square, London, United Kingdom, E1 6PW
- Status
- Active
- Employee Count
- 2,308
- Turnover
- £507,000,000
- EBITDA
- £205,000,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 18 June 2014
- Nature of Business
- 64191 - Banks
- Industries
- Financial Services,Information Technology,Telecommunications And Data,Software
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 30 Oct 2025 | 13 | 95% | 4% | 1% | 12% |
| 01 Oct 2023 - 31 Mar 2024 | 30 Apr 2024 | 18 | 97% | 3% | 0% | 9% |
| 01 Apr 2023 - 30 Sept 2023 | 27 Oct 2023 | 22 | 99% | 1% | 0% | 6% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 21 | 94% | 6% | 1% | 13% |
| 01 Apr 2022 - 30 Sept 2022 | 20 Oct 2022 | 25 | 83% | 14% | 3% | 28% |
| 01 Oct 2021 - 31 Mar 2022 | 29 Apr 2022 | 27 | 76% | 24% | 0% | 59% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Apr 2022 | 26 | 83% | 16% | 1% | 68% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Starling's standard payment terms are 30 days. Starling works with suppliers to meet payment terms that work for both parties.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
1. Email accounts@starlingbank.com: to understand the problem. If resolved, payment is made. If not, escalated to the Vendor Management team to manage according to supplier allocations across all key vendors/other vendors, preferred supplier lists and vendor list. 2. Email to Vendor Management: direct bilateral exchange in a time bound manner to resolve problems. 3. If required, Stakeholder can be queried for a position/decision on invoice query. 4. The process involves Vendor Management and the Accounts Payable team who compile and produce invoices that are required for approvals by Accountable Executives. This channel can be used to discuss disputed invoices.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
STARLING BANK LIMITED is a digital bank based in the United Kingdom that offers online banking services to its customers. The bank was founded in 2014 and officially launched in 2017 by its CEO, Anne Boden. Its registered office address is located in London, UK.
One of the main focuses of STARLING BANK LIMITED is sustainability. The bank has implemented various initiatives to reduce its environmental impact, including using renewable energy sources, reducing paper waste, and promoting sustainable investments. They also have a partnership with Trees for Cities, where they plant a tree for every new account opened.
In terms of products and services, STARLING BANK LIMITED offers a range of digital banking services, including current accounts, savings accounts, and loans. They also have a mobile app that allows customers to manage their finances on the go, as well as features such as budgeting tools and real-time spending notifications.
The bank also offers business accounts and services, catering to small and medium-sized enterprises. In addition, they have launched a Marketplace feature, where customers can access a variety of financial products and services from third-party providers.
Some key people involved in STARLING BANK LIMITED include the CEO, Anne Boden, and the COO, Julian Sawyer. The bank has received several awards and recognition for its innovative approach to banking, including being named the Best British Bank in 2019 and 2020 by the British Bank Awards.
Customers can contact STARLING BANK LIMITED through their website, which also provides information on their products and services. The bank has a strong online presence and is active on social media platforms such as Twitter and LinkedIn. Overall, STARLING BANK LIMITED is a modern and sustainable bank that offers a range of digital banking services to its customers in the UK.
