OCADO OPERATING LIMITED

PaymentCheck Score 2025
84Good
3.7vs last year
#1398 in UK
#77 in East of England

Company Information

Company Number
09047186
Registered Address
Buildings One & Two Trident Place, Mosquito Way, Hatfield, Hertfordshire, United Kingdom, AL10 9UL
Status
Active
Employee Count
5
Turnover
£893,000,000
EBITDA
£119,700,000

Additional Details

Company Type
Private limited Company
Incorporated On
19 May 2014
Nature of Business
68209 - Other letting and operating of own or leased real estate
77390 - Renting and leasing of other machinery, equipment and tangible goods not elsewhere classified
Industries
Coming Soon
Region
East of England

Time to Pay

Average Time to Pay
29 days
Shortest Period:0 days
Longest Period:60 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
68%
31-60 Days
29%
After 60 Days
3%
Not Paid Within Terms11%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2024-12-13
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
02 Dec 2024 - 30 Nov 202518 Jun 20252879%19%2%10%
04 Jun 2024 - 01 Dec 202413 Dec 20242968%29%3%11%
04 Dec 2023 - 03 Jun 202421 Jun 20242871%26%3%7%
28 May 2023 - 03 Dec 202320 Dec 20233057%39%4%8%
28 Nov 2022 - 27 May 202323 Jun 20233063%31%6%11%
29 Nov 2021 - 29 May 202219 Jun 20222191%5%4%8%
31 May 2021 - 28 Nov 202123 Dec 20211995%3%2%6%
30 Nov 2020 - 30 May 202130 Jun 20212096%2%2%4%
01 Jun 2020 - 29 Nov 202023 Dec 20202593%3%4%7%
03 Dec 2018 - 02 Jun 201901 Jul 20193481%16%3%43%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Standard payment terms are 30 days after the end of the month from the invoice date

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

60

Dispute Resolution Process

If at any time any question, dispute or difference arises between OCADO OPERATING LIMITED and its suppliers, Finance will take the correct measures to ensure that these are investigated and resolved in the quickest time possible to avoid disruption in supply. All escalations are directed to the Accounts Payable Manager and after this to the Head of Finance Operations where these are investigated and resolved.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

OCADO OPERATING LIMITED is a British online grocery retailer that provides delivery services of groceries and household items. The company was founded in 2000 and is headquartered in Hatfield, Hertfordshire.

The company's sustainability program includes a commitment to reducing their carbon footprint by using electric delivery vehicles and implementing energy-efficient practices in their warehouses. They also have a goal to eliminate single-use plastic packaging from their own brand products by 2023.

OCADO OPERATING LIMITED offers a wide range of products including fresh produce, bakery items, dairy, household essentials, and even pet supplies. They also have a range of own-brand products, as well as partnerships with popular brands such as Waitrose and M&S.

The key people at OCADO OPERATING LIMITED include Tim Steiner, the CEO, and co-founders Jason Gissing and Jonathan Faiman. The company has over 17,000 employees and prides itself on its innovative technology and customer service.

To contact OCADO OPERATING LIMITED, customers can visit their website at www.ocado.com or call their customer service line at 0345 656 1234. The registered office address for the company is at 1 The Heights, Brooklands, Weybridge, Surrey KT13 0NY, United Kingdom.

In summary, OCADO OPERATING LIMITED is a leading online grocery retailer in the UK with a focus on sustainability and innovative technology. They offer a wide range of products and have a strong commitment to reducing their environmental impact. With a dedicated team and excellent customer service, OCADO OPERATING LIMITED continues to provide convenient and sustainable grocery shopping options for customers.

Financial Metrics

Cash
£18,200,000
Net Worth
£187,600,000
Total Current Assets
£145,100,000
Total Current Liabilities
£1,235,100,000

Company Location