| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2018 - 31 Mar 2019 | 15 Jul 2019 | 44 | 35% | 64% | 1% | 1% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
HC-One have an approach to work with their suppliers and not penalise them. The business has an initial request of 60 days EOM with any new contract. However, this is reduced to 30 days EOM where deemed necessary for SMEs and to ensure the whole market can trade with HC-One. Although the business conducts contracts in various areas the payment term approach is set as standard. Smaller businesses with unique products or where identified as vital to HC-One are offered more favourable terms to alleviate cash flow issues. Currently with HC One the majority (90%+) of the supply chain are trading on 30 days EOM or less. 60 Days EOM is the maximum payment period HC-One would expect from the supply chain. No contracts are operated beyond these terms. End of Month is adopted due to the large supply base operated by HC-One. To undertake date of invoice payment terms would cause significant issues within the accounts payable departments. Any supplier trading under Purchase Order only will be done so on 30 days EOM as stated within the Terms and Conditions. No contractual terms have been amended in the last 12 months. HC-One take an approach to be fair from day 1 and do not look to negotiated once supply terms are agreed and implemented. If a supplier got into financial difficulty due to the terms agreed they would be encouraged to speak to their category manager who would assess the situation alongside them. For any issues relating to payments a supplier has the ability to contact our central accounts payable team for an update on invoice statuses. If an invoice is in query or under review the supplier would be advised of this and given an overview of the issue at hand. If they wish to have further discussion on the issue they will be guided to the department that has raised the query to clarify. Our most common reasons for invoices in query are price variations to contracted rates, delivery status and site receipting. All of HC One’s standard terms and conditions, who suppliers supplying under PO only, are available at https://www.hc-one.co.uk/HC1_LIVE/media/Misc-Media/HC-One-Purchase-Order-TCs.pdf
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
For any issues relating to payments a supplier has the ability to contact our central accounts payable team for an update on invoice statuses. If an invoice is in query or under review the supplier would be advised of this and given an overview of the issue at hand. If they wish to have further discussion on the issue they will be guided to the department that has raised the query to clarify. Our most common reasons for invoices in query are price variations to contracted rates, delivery status and site receipting.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
HC-One Limited is a leading provider of residential, nursing and dementia care services in the United Kingdom. They are committed to providing high-quality care for older adults and ensuring their wellbeing and comfort.
The company is dedicated to sustainability and has implemented various initiatives to reduce their environmental impact. They have a sustainability program in place that focuses on energy efficiency, waste reduction, and sustainable purchasing practices. They also prioritize recycling and have a goal to reduce their carbon emissions.
HC-One Limited offers a range of products and services to meet the individual needs of their residents. They provide personalized care plans, nutritious meals, and engaging activities to promote physical and mental wellbeing. They also offer specialized dementia care, end-of-life care, and respite care for family caregivers.
The key people at HC-One Limited include the CEO, Justin Hutchens, who has extensive experience in the healthcare industry, and the Chief Operating Officer, David Smith, who is responsible for the day-to-day operations of the company.
For more information about HC-One Limited and their services, interested individuals can visit their website at www.hc-one.co.uk. Their registered office address is located at HC-One Limited, Southgate House, Archer Street, Darlington, DL3 6AH, United Kingdom.
In summary, HC-One Limited is a reputable company that is committed to providing sustainable and high-quality care for older adults. Their focus on sustainability, range of services, and experienced leadership make them a top choice for those in need of residential or nursing care in the UK.