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© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
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Sectors›Care Services›HC-ONE LIMITED

HC-ONE LIMITED

PaymentCheck Score 2024
71Fair
New Entry
#3180 in UK
#107 in Care Services
#42 in North East

Company Information

Company Number
07712656
Registered Address
Southgate House, Archer Street, Darlington, County Durham, DL3 6AH
Status
Active
Employee Count
11,078
Turnover
£430,009,000
EBITDA
£15,535,000

Additional Details

Website
https://www.hc-one.co.uk/
Phone
Company Type
Private limited Company
Incorporated On
20 July 2011
Nature of Business
87100 - Residential nursing care facilities
87300 - Residential care activities for the elderly and disabled
Industries
Care Services
Region
North East
Get notified when Hc-one Limited's payment practices change.
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
35 days
Shortest Period:30 days
Longest Period:60 days
Max Contractual:60 days

Payment Timeline

Within 30 Days
49%
31-60 Days
49%
After 60 Days
2%
Not Paid Within Terms2%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Performance Reports History

Reporting Period Filed: 2024-09-05
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Oct 2023 - 31 Mar 202405 Sept 20243549%49%2%2%
01 Apr 2023 - 30 Sept 202305 Sept 20243742%54%4%4%
01 Oct 2022 - 31 Mar 202305 Sept 20243655%42%3%3%
01 Apr 2018 - 31 Mar 201915 Jul 20194435%64%1%1%
01 Oct 2017 - 31 Mar 201830 Apr 20184435%64%1%1%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

The majority (90%+) of the supply chain are trading on 30 days EOM or less. EOM (End of Month) is adopted due to the large supply base.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

60

Dispute Resolution Process

For any issues relating to payments a supplier has the ability to contact our central accounts payable team for an update on invoice statuses. If an invoice is in query or under review the supplier would be advised of this and given an overview of the issue at hand. If they wish to have further discussion on the issue they will be guided to the department that has raised the query to clarify. Our most common reasons for invoices in query are price variations to contracted rates, delivery status and site receipting.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

About this company

HC-One Limited operates a large network of residential, nursing and dementia care homes across the UK, trading as HC-One. The company's own site describes it as offering residential, nursing and specialist dementia care services, with over 250 care homes and more than fifteen years of operation, supporting people who need day care, respite, convalescent or long-term residential care. Enquiries cover residential, dementia and nursing care, palliative care and specialist care, funded privately, through local authorities or a mix of both. The company is registered in Darlington, County Durham, and its SIC codes confirm residential nursing and residential care activities for the elderly and disabled.

Generated from the company's website and Companies House records. Sources: hc-one.co.uk · hc-one.co.uk · hc-one.co.uk

Financial Metrics

Cash
£6,490,000
Net Worth
£37,442,000
Total Current Assets
£347,690,000
Total Current Liabilities
£281,757,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell