PARAGON CUSTOMER COMMUNICATIONS LIMITED
Company Information
- Company Number
- 07262428
- Registered Address
- Lower Ground Floor, Park House, 16/18, Finsbury Circus, London, England, EC2M 7EB
- Status
- Active
- Employee Count
- 3894.0
- Turnover
- 561832000.0
- EBITDA
- -361000.0
Additional Details
- Website
- https://paragon-dcx.com/
- Company Type
- Private limited Company
- Incorporated On
- 24 May 2010
- Nature of Business
- 18129 - Printing not elsewhere classified$70100 - Activities of head offices$82920 - Packaging activities
- Industries
- Professional Services
- Region
- London
Company Location
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Financial Metrics
Time to Pay
Payment Timeline
Payment Features
Payment Time Trends
Payment Distribution Trends
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2023 - 31 Dec 2023 | 01 Feb 2024 | 58 | 37% | 29% | 33% | 51% |
| 01 Jan 2023 - 30 Jun 2023 | 28 Jul 2023 | 48 | 31% | 32% | 37% | 56% |
| 01 Jul 2022 - 31 Dec 2022 | 31 Jan 2023 | 47 | 38% | 28% | 35% | 66% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 56 | 24% | 36% | 41% | 66% |
| 01 Jul 2021 - 31 Dec 2021 | 31 Jan 2022 | 50 | 34% | 28% | 39% | 51% |
| 01 Jan 2021 - 30 Jun 2021 | 03 Aug 2021 | 57 | 54% | 17% | 30% | 66% |
| 01 Jul 2020 - 31 Dec 2020 | 21 Feb 2021 | 45 | 55% | 19% | 26% | 57% |
| 01 Jan 2020 - 30 Jun 2020 | 10 Aug 2020 | 46 | 40% | 46% | 14% | 55% |
| 01 Jul 2019 - 31 Dec 2019 | 31 Jan 2020 | 51 | 37% | 48% | 15% | 57% |
| 01 Jan 2019 - 30 Jun 2019 | 01 Aug 2019 | 41 | 45% | 34% | 21% | 50% |
| 01 Jul 2018 - 31 Dec 2018 | 25 Jan 2019 | 48 | 52% | 27% | 21% | 64% |
| 01 Jan 2018 - 30 Jun 2018 | 24 Aug 2018 | 69 | 35% | 39% | 27% | 77% |
| 01 Jul 2017 - 31 Jul 2017 | 25 Jun 2018 | 62 | 38% | 42% | 20% | 30% |
Company Summary
PARAGON CUSTOMER COMMUNICATIONS LIMITED is a leading provider of customer communication solutions based in the United Kingdom
The company offers a wide range of services to help businesses effectively communicate with their customers, including print and digital solutions, data management, and customer engagement strategies
The company has a strong focus on sustainability and is committed to reducing its environmental impact
They have implemented various initiatives such as using eco-friendly materials, reducing waste, and promoting responsible sourcing to minimize their carbon footprint
PARAGON also encourages its clients to adopt sustainable practices in their communication strategies
The company's products and services are designed to cater to a diverse range of industries, including finance, retail, healthcare, and utilities
Their print services include data-driven personalized mailings, transactional and regulatory communications, and direct marketing
PARAGON's digital solutions include email and SMS campaigns, web and mobile-based communications, and interactive customer portals
The key people at PARAGON CUSTOMER COMMUNICATIONS LIMITED include the CEO, Jeremy Walters, and the Managing Director, Steve Wright
They have a team of experienced professionals who are experts in their respective fields and are dedicated to delivering high-quality services to their clients
To contact PARAGON, interested parties can visit their website at www.paragon-cc.co.uk or reach out to them at their registered office address: 9 The Crescent, Birmingham, B16 8EW, United Kingdom
Customers can also connect with the company on their social media pages on LinkedIn, Twitter, and Facebook for updates and insights on their latest products and services
Company Review
Trend Analysis
The average time for PARAGON CUSTOMER COMMUNICATIONS LIMITED to pay their invoices has fluctuated over the past three periods, but has generally decreased overall. In 2017, the average time to pay was 62 days, which decreased to 48 days in 2018, and further decreased to 41 days in 2019. However, there was a slight increase in 2020 to 46 days before decreasing again to 45 days in 2021.
Volatility Analysis
The volatility in PARAGON CUSTOMER COMMUNICATIONS LIMITED's payment patterns can be seen in the percentage of invoices paid within 30 days, with a high of 55% in 2020 and a low of 34% in 2021. This indicates that the company's payment habits have been inconsistent, with large fluctuations in the number of invoices paid on time within a 30-day period.
Summary Analysis
From 2017 to 2023, PARAGON CUSTOMER COMMUNICATIONS LIMITED has consistently paid their invoices within the agreed terms, with 100% of invoices paid within the shortest (or only) standard payment period. However, there have been fluctuations in the percentage of invoices paid within 30 days, ranging from 34% in 2021 to 55% in 2020.
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
60 days, 30 days, 0 days
Were there any changes to the standard payment terms in the reporting period?
No
Any other information about payment terms
N/A
Maximum contractual payment period agreed
90
Dispute Resolution Process
Initial enquires are addressed to the accounts payable team centrally based at Dagenham. This is by either phone or email to "AccountsPayable@paragon-cc.co.uk". The AP team wiIl engage internally with requestor staff in any instances where there are queries matching purchase orders to supplier invoice.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
