Industry ranking
Score of 99.4/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 30 Jan 2026 | 13 | 99% | 1% | 0% | 1% |
| 01 Jan 2025 - 30 Jun 2025 | 31 Jul 2025 | 9 | 99% | 1% | 0% | 1% |
| 01 Jul 2024 - 31 Dec 2024 | 30 Jan 2025 | 11 | 98% | 2% | 0% | 2% |
| 01 Jan 2024 - 01 Jun 2024 | 15 Jul 2024 | 9 | 99% | 1% | 0% | 1% |
| 01 Jul 2023 - 31 Dec 2023 | 12 Jan 2024 | 8 | 100% | 0% | 0% | 1% |
| 01 Jan 2023 - 30 Jun 2023 | 13 Jul 2023 | 9 | 99% | 1% | 0% | 1% |
| 01 Jul 2022 - 31 Dec 2022 | 19 Jan 2023 | 8 | 100% | 0% | 0% | 0% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 10 | 99% | 1% | 0% | 2% |
| 01 Jul 2021 - 31 Dec 2021 | 27 Jan 2022 | 14 | 95% | 5% | 0% | 17% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 11 | 97% | 3% | 0% | 3% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 11 | 98% | 1% | 1% | 3% |
| 01 Jan 2020 - 30 Jun 2020 | 29 Jul 2020 | 20 | 82% | 17% | 1% | 23% |
| 01 Jul 2019 - 31 Dec 2019 | 27 Jan 2020 | 19 | 86% | 14% | 0% | 17% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 17 | 92% | 7% | 1% | 12% |
| 01 Jul 2018 - 31 Dec 2018 | 31 Jan 2019 | 20 | 86% | 11% | 2% | 22% |
| 01 Jan 2018 - 30 Jun 2018 | 23 Jul 2018 | 22 | 81% | 18% | 1% | 24% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
CCFS policy is to pay suppliers within the agreed credit terms. Minor payment delays may occur if the invoice is received after the payment run. Disputed amounts may also result in processing delays.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Some suppliers stipulate ‘payment upon receipt’ (under specific circumstances) or accelerated payments. These are considered on a case by case basis and we honour requests in cases where there is a genuine business need.
Maximum contractual payment period agreed
30
Any payment disputes are considered by the relevant department Head. Disputes aim to be resolved as soon as possible and are usually resolved within 7 days.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Charter Court Financial Services Limited is a Financial Conduct Authority and Prudential Regulation Authority authorised bank registered in England and Wales. It trades under several names for different activities: Charter Savings Bank for retail savings accounts, Cash ISAs and fixed rate bonds; Precise and Precise Mortgages for mortgage lending; and Exact Mortgage Experts for mortgage servicing. Under the Charter Savings Bank name it offers UK customers easy access and fixed rate savings products, with eligible deposits protected by the Financial Services Compensation Scheme. The company has received industry recognition, including being named a Which? Recommended Provider for Savings in 2025.
Generated from the company's website and Companies House records. Sources: chartersavingsbank.co.uk · chartersavingsbank.co.uk