Industry ranking
Score of 96.5/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 30 Jan 2026 | 8 | 95% | 5% | 0% | 1% |
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 11 | 89% | 11% | 0% | 2% |
| 01 Jul 2024 - 31 Dec 2024 | 30 Jan 2025 | 8 | 91% | 8% | 1% | 1% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Jul 2024 | 8 | 89% | 8% | 3% | 3% |
| 01 Jul 2023 - 31 Dec 2023 | 12 Jan 2024 | 8 | 90% | 9% | 1% | 1% |
| 01 Jan 2023 - 30 Jun 2023 | 04 Aug 2023 | 5 | 94% | 5% | 1% | 1% |
| 01 Jun 2022 - 31 Dec 2022 | 10 Jan 2023 | 5 | 97% | 3% | 1% | 1% |
| 01 Jan 2022 - 30 Jun 2022 | 22 Jul 2022 | 6 | 94% | 6% | 0% | 0% |
| 01 Jul 2021 - 31 Dec 2021 | 13 Jan 2022 | 4 | 95% | 3% | 2% | 2% |
| 01 Jan 2021 - 30 Jun 2021 | 12 Jul 2021 | 4 | 95% | 3% | 2% | 2% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 3 | 95% | 4% | 1% | 1% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 4 | 95% | 5% | 0% | 0% |
| 01 Jul 2019 - 31 Dec 2019 | 28 Jan 2020 | 3 | 97% | 3% | 1% | 1% |
| 01 Jan 2018 - 30 Jun 2018 | 30 Jul 2019 | 7 | 92% | 6% | 2% | 2% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
American Express’ standard contract length is 3 years with standard payment days of 60 after receipt of a correct, undisputed, timely provided and properly due VAT invoice. In many instances purchase orders are raised with suppliers and again the standard payment days is 60. However, American Express has a range of payment tool options that can allow suppliers to be paid faster than the standard 60 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
For suppliers where we sign contracts (not purchase orders) American Express has a range of payment tool options that can allow suppliers to be paid faster than the standard 60 days.
Maximum contractual payment period agreed
60
The process for resolving potential disputes is explicitly set out in all contracts that American Express enters into with its Suppliers. If there are any disputes / issues around payments or invoices, the first action is for Supplier to get in touch with their contact in American Express. In the event an issue cannot be resolved, then the American Express Procurement team will review the matter and work with the Supplier to identify a solution. In addition, Suppliers are able to contact the Vendor Payables team in order to check the status of their invoice(s) in the payments cycle.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
American Express Group Services Limited is a UK-registered company incorporated in 2008 and based in London. Companies House records its activity under other business support services, and it is administratively tagged under human resources and recruitment support. The wider American Express group, of which this entity forms part, provides credit and charge cards, business and corporate card programmes, travel services, merchant payment solutions and related financial products, as described on the group's own website. No further detail is available on this specific entity's own operations beyond its role as part of the broader American Express corporate structure providing internal business support functions within the UK.
Generated from the company's website and Companies House records. Sources: americanexpress.com