Score of 89.6/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Aug 2025 | 19 | 83% | 17% | 0% | 10% |
| 01 Jul 2024 - 31 Dec 2024 | 04 Feb 2025 | 15 | 75% | 24% | 1% | 17% |
| 01 Jan 2024 - 30 Jun 2024 | 04 Feb 2025 | 19 | 80% | 20% | 0% | 23% |
| 01 Jul 2023 - 31 Dec 2023 | 31 Jan 2024 | 16 | 98% | 2% | 0% | 3% |
| 01 Jan 2023 - 30 Jun 2023 | 24 Nov 2023 | 19 | 94% | 4% | 2% | 5% |
| 01 Jul 2022 - 31 Dec 2022 | 27 Jan 2023 | 13 | 99% | 1% | 0% | 2% |
| 01 Jan 2022 - 30 Jun 2022 | 14 Jul 2022 | 116 | 26% | 4% | 70% | 3% |
| 01 Jul 2021 - 31 Dec 2021 | 25 Jan 2022 | 157 | 25% | 5% | 70% | 2% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 163 | 25% | 6% | 69% | 1% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 126 | 24% | 7% | 69% | 3% |
| 01 Jan 2020 - 30 Jun 2020 | 29 Jul 2020 | 141 | 23% | 7% | 70% | 4% |
| 01 Jul 2019 - 31 Dec 2019 | 28 Jan 2020 | 103 | 27% | 8% | 65% | 5% |
| 01 Jan 2019 - 30 Jun 2019 | 22 Jul 2019 | 106 | 21% | 9% | 70% | 15% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Business supplier payment terms range between 15-30 Days. We also work with suppliers who require variable payment terms. The figures provided exclude Counsel & Expert fees (Professional Disbursements) who are on variable agreements and they are paid within two working days from receipt of costs.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
The firm's Purchase Ledger team is the first point of call for any disputes regarding payment to suppliers. E-mails can be sent to FinanceHelpdesk@carpentersgroup.co.uk Complaints are escalated to the relevant department head and if necessary the Finance Director.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Carpenters Limited is registered at Birkenhead and trades as part of Carpenters Group, providing insurance and legal services across the UK. The group offers outsourced claims solutions to insurers, brokers and MGAs, alongside personal injury and defendant legal services delivered by its legal teams. Carpenters Limited itself is authorised and regulated by the Solicitors Regulation Authority and by the Financial Conduct Authority. The wider group employs around 1,500 staff across offices in Liverpool, Birkenhead, Leeds, Haywards Heath, Manchester and Glasgow, handling claims processing, fraud investigation, recoveries and third-party administration. Services span both insurance-side claims handling and legal-side litigation support, including serious injury and motorcyclist injury claims.
Generated from the company's website and Companies House records. Sources: carpentersgroup.co.uk · carpentersgroup.co.uk