METRO BANK PLC
Company Information
- Company Number
- 06419578
- Registered Address
- One, Southampton Row, London, England, WC1B 5HA
- Status
- Active
- Employee Count
- 3,455
- Turnover
- £406,000,000
- EBITDA
- -£131,000,000
Additional Details
- Company Type
- Public limited Company
- Incorporated On
- 6 November 2007
- Nature of Business
- 64191 - Banks
- Industries
- Financial Services, Software
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 23 Jul 2025 | 17 | 88% | 8% | 4% | 14% |
| 01 Jan 2024 - 30 Jun 2024 | 30 Jul 2024 | 18 | 86% | 9% | 5% | 14% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 21 | 82% | 12% | 6% | 19% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 31 | 76% | 13% | 11% | 24% |
| 01 Jan 2021 - 30 Jun 2021 | 27 Jul 2021 | 27 | 77% | 15% | 9% | 26% |
| 01 Jan 2020 - 30 Jun 2020 | 28 Jul 2020 | 31 | 67% | 20% | 13% | 38% |
| 01 Jan 2019 - 30 Jun 2019 | 25 Jul 2019 | 22 | 78% | 15% | 7% | 33% |
| 01 Jul 2018 - 31 Dec 2018 | 25 Jan 2019 | 14 | 76% | 15% | 9% | 34% |
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 29 | 66% | 21% | 13% | 52% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Standard payment terms are 30 days however we work with our suppliers to reach payment terms that work for both them and us.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
120
Dispute Resolution Process
Where we have a dispute in respect of an invoice our policy is that we WILL notify the supplier of its nature in writing within 30 days of receipt of the invoice. In such circumstances we are entitled to withhold payment until such time as the dispute is resolved. All disputes are initially dealt with by our accounts payable team whose contact details are readily available to all suppliers. Where disputes are more significant we will resolve them in accordance with the process detailed in individual supplier contracts.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Metro Bank PLC is a British retail and commercial bank founded in 2010, with its headquarters in London, UK. The bank offers a wide range of financial services including personal and business banking, mortgages, loans, credit cards, and insurance products.
The bank has a strong focus on sustainability and has implemented various initiatives to reduce its environmental impact. It has set a target to become carbon neutral by 2020 and has invested in renewable energy sources for its branches. It also offers green mortgages for customers who want to make their homes more energy-efficient.
Metro Bank's sustainability program also includes a commitment to diversity and inclusion, with a goal to achieve gender balance at all levels of the organization. The bank also supports various community and charitable initiatives, including a partnership with the Prince's Trust to help young people gain employment skills.
The bank's key people include Chairman and founder Vernon Hill, CEO Craig Donaldson, and Chief Sustainability Officer Paul Riseborough. They have a team of over 4,000 employees dedicated to providing excellent customer service and promoting the bank's values.
Customers can contact Metro Bank through their website, www.metrobankonline.co.uk, or by visiting one of their 70 branches across the UK. The registered office address is One Southampton Row, Holborn, London, WC1B 5HA.
In summary, Metro Bank PLC is a customer-focused bank with a strong commitment to sustainability, diversity, and community involvement. With its wide range of products and services, dedicated team, and convenient locations, it continues to grow and make a positive impact in the UK banking industry.
