Industry ranking
Score of 99.4/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2023 - 30 Jun 2023 | 01 Aug 2023 | 11 | 99% | 1% | 0% | 1% |
| 01 Jan 2023 - 30 Jun 2023 | 31 Jul 2023 | 11 | 99% | 1% | 0% | 1% |
| 01 Jul 2022 - 31 Dec 2022 | 30 Jan 2023 | 7 | 98% | 1% | 1% | 2% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 4 | 99% | 1% | 0% | 1% |
| 01 Jul 2021 - 31 Dec 2021 | 21 Jan 2022 | 5 | 100% | 0% | 0% | 0% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 5 | 99% | 1% | 0% | 2% |
| 01 Jul 2020 - 31 Dec 2020 | 26 Jan 2021 | 5 | 99% | 1% | 0% | 2% |
| 01 Jan 2020 - 30 Jun 2020 | 25 Jul 2020 | 7 | 97% | 2% | 1% | 3% |
| 01 Jul 2019 - 31 Dec 2019 | 24 Jan 2020 | 15 | 88% | 11% | 1% | 13% |
| 01 Jan 2019 - 30 Jun 2019 | 26 Jul 2019 | 21 | 84% | 16% | 0% | 20% |
| 01 Jul 2018 - 31 Dec 2018 | 30 Jan 2019 | 23 | 69% | 26% | 5% | 31% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 24 | 63% | 36% | 1% | 33% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
60
The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Capita Retail Financial Services Limited was a UK registered company, incorporated in November 2004 and dissolved on 3 February 2026. It was originally named Capita Life & Pensions (Regulated) Ltd until January 2008, when it adopted its current name. Its registered activity was classified under UK SIC code 66190, covering activities auxiliary to financial intermediation not elsewhere classified. The company's name and SIC classification indicate it operated as part of the wider Capita group, providing auxiliary financial services functions related to retail financial products, rather than offering direct banking or insurance services itself. No further detail on its specific operations or client base is available from the evidence supplied.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk