NHS SHARED BUSINESS SERVICES LIMITED
Company Information
- Company Number
- 05280446
- Registered Address
- Three, Cherry Trees Lane, Hemel Hempstead, Hertfordshire, HP2 7AH
- Status
- Active
- Employee Count
- 1036.0
- Turnover
- 101241000.0
- EBITDA
- 16109000.0
Additional Details
- Website
- https://sbs.nhs.uk
- Company Type
- Private limited Company
- Incorporated On
- 8 November 2004
- Nature of Business
- 62020 - Information technology consultancy activities
- Industries
- 0
- Region
- East of England
Company Location
Financial Metrics
Time to Pay
Payment Timeline
Payment Features
Payment Time Trends
Payment Distribution Trends
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2023 - 31 Dec 2023 | 31 Jan 2024 | 29 | 86% | 12% | 3% | 15% |
| 01 Jan 2023 - 30 Jun 2023 | 31 Jul 2023 | 25 | 90% | 9% | 1% | 14% |
| 01 Jul 2022 - 31 Dec 2022 | 30 Jan 2023 | 27 | 92% | 7% | 1% | 11% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 26 | 91% | 6% | 2% | 9% |
| 01 Jul 2021 - 31 Dec 2021 | 25 Jan 2022 | 25 | 91% | 9% | 1% | 12% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 28 | 91% | 8% | 1% | 10% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 24 | 82% | 16% | 2% | 25% |
| 01 Jan 2020 - 30 Jun 2020 | 30 Jul 2020 | 25 | 91% | 8% | 1% | 11% |
| 01 Jul 2019 - 31 Dec 2019 | 31 Jan 2020 | 24 | 86% | 11% | 4% | 16% |
| 01 Jan 2019 - 30 Jun 2019 | 29 Aug 2019 | 25 | 88% | 9% | 3% | 20% |
| 01 Jul 2018 - 31 Dec 2018 | 01 Feb 2019 | 18 | 88% | 9% | 3% | 17% |
| 01 Jan 2018 - 30 Jun 2018 | 06 Aug 2018 | 21 | 89% | 7% | 4% | 36% |
Company Summary
NHS Shared Business Services Limited (NHS SBS) is a joint venture between the UK Department of Health and Social Care and French multinational corporation Sopra Steria
Established in 2005, NHS SBS provides business support services to the National Health Service (NHS) and other public sector organizations in order to drive efficiency and savings
The company offers a range of services including finance and accounting, procurement, human resources, and payroll
These services are delivered through a combination of technology, people, and processes, resulting in improved efficiency and cost savings for its clients
In addition to its core business activities, NHS SBS is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact
These include reducing waste, recycling, and promoting energy efficiency
The company also works closely with its clients to help them achieve their own sustainability goals
NHS SBS is led by a team of experienced professionals, including CEO David Morris and Executive Director Peter Akid
The company is headquartered in London and has several offices across the UK
Its registered office address is Fleet Business Park, Fleet Road, Fleet, Hampshire, GU51 3QT
The company's website, www.sbs.nhs.uk, provides information about its services, sustainability efforts, and news updates
It also offers resources for potential clients and suppliers to learn more about working with NHS SBS
Overall, NHS Shared Business Services Limited plays a crucial role in supporting the NHS and public sector organizations, while also promoting sustainability and efficiency in its operations
Company Review
Trend Analysis
The average time taken for NHS SHARED BUSINESS SERVICES LIMITED to pay invoices has fluctuated over the past three periods. It increased from 21 days in 2018 to 25 days in 2019, and then decreased to 24 days in 2020. It has remained at 24 days for the most recent period of 2021.
Volatility Analysis
The percentage of invoices paid within 30 days has fluctuated the most, with a high of 92% in 2022 and a low of 82% in 2020. The percentage of invoices paid between 31 and 60 days has remained relatively consistent, ranging from 6% in 2022 to 16% in 2020. The percentage of invoices paid later than 60 days has also remained consistent, ranging from 1% in 2020 to 4% in 2018.
Summary Analysis
Between 2018 and 2021, the average time taken for NHS SHARED BUSINESS SERVICES LIMITED to pay invoices remained consistent at around 24 days. However, there was a significant increase in the percentage of invoices paid within 30 days, from 86% in 2019 to 91% in 2021. This was accompanied by a decrease in the percentage of invoices paid later than 60 days, from 4% in 2018 to 1% in 2020.
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Standard payment terms are Net 30 days, calculated from the date that a valid invoice is received by Sopra Steria. This is in accordance with our Purchase Order and Supplier Contract terms and conditions.
Were there any changes to the standard payment terms in the reporting period?
No
Any other information about payment terms
N/A
Maximum contractual payment period agreed
30
Dispute Resolution Process
Website: https://www.soprasteria.co.uk/about-us/working-with-suppliers We have a 2-stage complaints procedure. At each stage it will help us to resolve your complaint quickly if you can give us as much clear detail as possible, including any documents and correspondence and stating that you are making a complaint in line with our procedure. The stages of the Supplier Payment Complaints procedure Stage 1 This is the first opportunity for Sopra Steria to resolve a complainant’s dissatisfaction, and the majority of complaints will be resolved at this stage. In the first instance, we will try to get your payment complaint resolved by the Head of the Accounts Payable team. Upon receipt of your complaint we will contact the Head of the Accounts Payable and ask them to deal with your complaint. Please add the following subject line to your letter/e-mail: Stage 1 Supplier Payment Complaint FAO Head of Accounts Payable. Stage 2 If you are dissatisfied with this response you may request a review by the Chief Accountant. Your request should be sent to the address given in the Contact Us section of the website, with the subject line: Stage 2 Supplier Payment Complaint FAO Chief Accountant. It will be forwarded to the Chief Accountant for a review. Timescales for handling a complaint Stage 1 - maximum 20 working days •acknowledgement within 5 working days •full response within 20 working days Stage 2 – maximum 20 working days •acknowledgement within 5 working days •full response within 20 working days
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
✅
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available