ELLAS KITCHEN BRANDS LIMITED

Trend Analysis

The average time taken for ELLA'S KITCHEN (BRANDS) LIMITED to pay invoices has shown a slight decrease over the past three years, starting at 23 days in 2017 and reaching a low of 19 days in 2021 before increasing to 20 days in 2023. The percentage of invoices paid within 30 days has remained relatively consistent, ranging from 68% in 2017 to 75% in 2023. The percentage of invoices paid later than 60 days has also remained consistent, ranging from 2% in 2018 to 4% in 2023. However, there was a slight increase in the percentage of invoices not paid within agreed terms in 2022 and 2023, reaching a high of 4% in 2023.

Volatility Analysis

The average time taken to pay invoices has shown some volatility, with a decrease in 2021 followed by an increase in 2022. The percentage of invoices paid within 30 days has also shown some volatility, with a slight decrease in 2018 and 2022. The percentage of invoices paid later than 60 days has remained relatively stable, with only a 1% increase in 2023. The percentage of invoices not paid within agreed terms has shown the most volatility, with a 3% increase in 2022 and a 2% decrease in 2023.

Summary Analysis

Overall, ELLA'S KITCHEN (BRANDS) LIMITED has been consistently paying invoices within a relatively short period of time, with an average of 21-24 days. The company has also been consistently paying a high percentage of invoices within 30 days, ranging from 68-75%. However, there has been some volatility in the percentage of invoices not paid within agreed terms, with a high of 4% in 2023. The company has also shown a slight increase in the average time taken to pay invoices and a slight decrease in the percentage of invoices paid within 30 days in the past three years.

Payment Terms

Dispute Resolution Process

Ella’s Kitchen Invoice Dispute Resolution Policy Note: Throughout this document use of the terms ‘we’, ‘our’, ‘us’ refer to the company ‘Ella’s Kitchen Brands Limited’. Purpose The purpose of this document is to communicate to our suppliers the processes that we will follow in the case of a dispute over an invoice that has been issued to us from another company or person with whom we do business. Process In case of a dispute relating to an invoice, under normal circumstances, the supplier will be informed within 5 workings days of receipt of the invoice.1 We will then require a response from the supplier within 2 working days. If no response is received, or the queries raised are not answered, we reserve the right to reject the invoice. In this instance, if the dispute is subsequently resolved, then we will request for a replacement invoice to be issued.2 After we have received a response to our initial queries we will respond within 2 working days confirming whether we agree or disagree with the response given. If at this point we still dispute the original invoice we reserve the right to reject the invoice, but will continue to communicate with the supplier until the issue is resolved. When the issue is resolved if applicable we will request that the supplier issues a replacement invoice. Contacts All invoices should be sent to; invoices@ellaskitchen.co.uk (this is a ‘non-reply’ email address and should be used solely for invoices and credit notes), or by post to; Accounts Ella’s Kitchen, 22 Greys Green Farm, Rotherfield Greys Henley on Thames RG9 4QG Invoices sent to any other address or addressee may be subject to delays in processing and payment. All communication regarding disputes and queries should be made via: accounts@ellaskitchen.co.uk , or by phone on: 01491 629 120 (asking for Accounts Payable). 1. The date of invoice receipt is the date that the invoice is received via the email address: invoices@ellaskitchen.co.uk , or via post. Invoices send via any other method, e.g. to an alternative email address, may be subject to delays in processing and payment. 2. A replacement invoice needs to be issued even if the details, including the value, remain the same as the original invoice.

Other Payment Information