RICHMOND VILLAGES OPERATIONS LIMITED
Company Information
- Company Number
- 04779288
- Registered Address
- 1 Angel Court, London, United Kingdom, EC2R 7HJ
- Status
- Active
- Employee Count
- 926
- Turnover
- £55,240,000
- EBITDA
- -£12,608,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 28 May 2003
- Nature of Business
- 86900 - Other human health activities
- Industries
- Healthcare And Wellbeing
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 25 Jul 2025 | 42 | 35% | 46% | 19% | 3% |
| 01 Jul 2024 - 31 Dec 2024 | 28 Jan 2025 | 40 | 38% | 44% | 18% | 3% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 39 | 41% | 43% | 16% | 4% |
| 01 Jul 2023 - 31 Dec 2023 | 24 Jan 2024 | 38 | 45% | 39% | 16% | 4% |
| 01 Jan 2023 - 30 Jun 2023 | 25 Jul 2023 | 37 | 47% | 39% | 14% | 7% |
| 01 Jul 2021 - 31 Dec 2021 | 28 Jan 2022 | 37 | 49% | 36% | 15% | 8% |
| 01 Jan 2021 - 30 Jun 2021 | 28 Jul 2021 | 37 | 46% | 40% | 14% | 10% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 45 | 50% | 31% | 19% | 19% |
| 01 Jul 2019 - 31 Dec 2019 | 27 Jan 2020 | 44 | 54% | 28% | 18% | 19% |
| 01 Jul 2018 - 31 Dec 2018 | 29 Jan 2019 | 41 | 59% | 30% | 12% | 29% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 46 | 41% | 47% | 12% | 48% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Our standard payment terms are to pay suppliers within 45 days from the end of the month in which we receive the relevant valid invoice from the supplier. We will always try to trade on these terms with all suppliers, except where there are material circumstances which may alter this standard approach.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Bupa will extend more favourable terms of 30 day to SME, where requested.
Maximum contractual payment period agreed
75
Dispute Resolution Process
Bupa seeks an amicable resolution of any supplier invoice disputes or escalations (or any other disputes). Invoices should be sent to APinvoices@bupa.com with a valid purchase order (where applicable). Bupa’s standard terms and conditions can be found here (https://procurement.bupa.com/web/pdfs/uk_standard_terms__conditions_of_purchase.pdf) which contain full details. If the supplier has a dispute they wish to raise they should notify Bupa in writing setting out full details of the issue in dispute formally (and to contractnotices@bupa.com). The dispute will be assessed by Bupa’s Finance and Procurement management teams. Bupa will seek to resolve dispute within 15 business days. If the parties are unable to resolve the dispute within 15 business days (despite endeavouring to promptly resolve) they are free to initiate further proceedings (whether Alternative Dispute Resolution or court proceedings)
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
RICHMOND VILLAGES OPERATIONS LIMITED is a company that operates retirement villages in the UK. They provide high-quality, independent living options for older adults with a focus on sustainability and environmental responsibility.
Their sustainability program includes initiatives such as energy-efficient buildings, waste reduction, and promoting eco-friendly practices among their residents. They also work closely with local communities to support environmental conservation projects.
The company offers a range of products and services to their residents, including spacious apartments and cottages, on-site amenities such as restaurants and fitness centers, and personalized care and support services. They aim to create a vibrant and inclusive community for their residents, promoting social interaction and an active lifestyle.
The key people at RICHMOND VILLAGES OPERATIONS LIMITED include CEO Paddy Brice and Operations Director Karen Handley. Their registered office address is at Richmond Villages, Chalfont Lane, Chalfont St Peter, Gerrards Cross, Buckinghamshire, SL9 0GA. Their website address is https://www.richmond-villages.com/.
