Industry ranking
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 29 Jan 2026 | 41 | 68% | 21% | 11% | 41% |
| 01 Jan 2025 - 30 Jun 2025 | 17 Jul 2025 | 20 | 83% | 14% | 3% | 38% |
| 01 Jul 2024 - 31 Dec 2024 | 31 Jan 2025 | 18 | 90% | 9% | 1% | 27% |
| 01 Jan 2024 - 30 Jun 2024 | 29 Jul 2024 | 26 | 84% | 12% | 4% | 36% |
| 01 Jul 2023 - 31 Dec 2023 | 31 Jan 2024 | 23 | 81% | 15% | 4% | 35% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 23 | 85% | 11% | 4% | 24% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
The standard contractual payment terms for suppliers are 30 days however this varies for each supplier dependent on the nature of the business and type of supply.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Heads of departments will confirm a qualifying contract against original purchase order or quotation and check that services have been provided, or product has been received. If there is a dispute, the department manager will query the contract with the account manager to understand any differences. This can typically take 2 working days - 14 working days depending on availability and communication method. Once resolution has been resolved, if credit memos or further documentation is required, the finance department will wait for the documentation, record it and then payment will be authorised.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
One Call Insurance Services Limited is a UK insurance broker trading as One Call Insurance from Doncaster. It compares and arranges cover through a panel of insurance providers, offering car, van, motorbike, home, travel, pet, bicycle and business insurance policies, along with breakdown cover. The company operates UK-based contact centres for customer service and claims support, and also directs enquiries to a related mortgage and life insurance service. It is registered with Companies House under SIC code 66220, activities of insurance agents and brokers, and remains an active company. The business focuses on providing online quotes and policy management through a customer portal, positioning itself as an intermediary rather than an underwriter of insurance risk.
Generated from the company's website and Companies House records. Sources: onecalldirect.co.uk · onecalldirect.co.uk