ONE CALL INSURANCE SERVICES LIMITED
Company Information
- Company Number
- 04693136
- Registered Address
- Saturn Building First Point, Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ
- Status
- Active
- Employee Count
- 389.0
- Turnover
- 52359000.0
- EBITDA
- 18217000.0
Additional Details
- Website
- https://onecalldirect.co.uk/
- Company Type
- Private limited Company
- Incorporated On
- 11 March 2003
- Nature of Business
- 66220 - Activities of insurance agents and brokers
- Industries
- Financial Services
- Region
- Yorkshire and The Humber
Company Location
Financial Metrics
Time to Pay
Payment Timeline
Payment Features
Payment Time Trends
Payment Distribution Trends
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2023 - 31 Dec 2023 | 31 Jan 2024 | 23 | 81% | 15% | 4% | 35% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 23 | 85% | 11% | 4% | 24% |
Company Summary
One Call Insurance Services Limited is a UK-based insurance company that offers a range of insurance products and services
The company was founded in 1995 and is headquartered in Doncaster, England
The company's sustainability program focuses on reducing its environmental impact through various initiatives such as recycling, energy conservation, and promoting sustainable transportation options for its employees
One Call Insurance Services Limited also partners with local charities and organizations to support community development and social responsibility
The company's products and services include car insurance, home insurance, van insurance, and travel insurance
They also offer a range of additional services such as breakdown cover, legal protection, and excess protection
The key people at One Call Insurance Services Limited include founder and CEO, John Radford, and managing director, Ian Russell
They are supported by a team of experienced professionals who are committed to providing excellent customer service and innovative insurance solutions
The company's website address is www.onecallinsurance.co.uk, where customers can get a quote, manage their policies, and find useful information about insurance
One Call Insurance Services Limited's registered office address is First Point, Balby Carr Bank, Doncaster, DN4 5JQ, United Kingdom
In summary, One Call Insurance Services Limited is a reputable insurance company that is dedicated to sustainability, offering a variety of insurance products and services, and led by a team of experienced professionals
Their commitment to customer service and community involvement makes them a trusted choice for insurance needs
Company Review
Trend Analysis
The average time taken for ONE CALL INSURANCE SERVICES LIMITED to pay invoices has remained relatively consistent over the past three periods, with a slight decrease from 23 days to 22 days. However, there has been a noticeable increase in the percentage of invoices paid between 31 and 60 days, from 11% to 15%, and a corresponding decrease in the percentage of invoices paid within 30 days, from 85% to 81%. This suggests that the company may be experiencing some difficulties with timely payments.
Volatility Analysis
The company's percentage of invoices paid later than 60 days has remained consistent at 4% over the past three periods. However, there has been some volatility in the percentage of invoices not paid within agreed terms, with a jump from 24% to 35% in the second period, before decreasing to 28% in the third period. This indicates that the company may have had some issues with meeting payment terms, but has made efforts to improve in the most recent period.
Summary Analysis
From Jan 2023 to Jun 2024, ONE CALL INSURANCE SERVICES LIMITED has maintained an average time to pay of 23 days, with a slight improvement to 22 days in the most recent period. However, there has been a decrease in the percentage of invoices paid within 30 days and an increase in the percentage of invoices paid between 31 and 60 days. The company has also experienced some volatility in meeting payment terms, with a significant increase in the percentage of invoices not paid within agreed terms in the second period.
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The standard contractual payment terms for suppliers are 30 days however this varies for each supplier dependent on the nature of the business and type of supply.
Were there any changes to the standard payment terms in the reporting period?
No
Any other information about payment terms
N/A
Maximum contractual payment period agreed
30
Dispute Resolution Process
Department heads/purchasers at One Call Insurance will confirm qualifying contract against original purchase order or quotation and check that services have been provided or product has been received. If there is a concern, the department manager will query the contract with the account manager to understand the differences. This can typically take 2 working days - 14 working days depending on availability and communication method. Once resolution has been resolved, if credit memos or further documentation is required, the finance department will wait for the documentation, accurately record it and then payment will be authorised.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available