ENTRUST SUPPORT SERVICES LIMITED

PaymentCheck Score 2025
88Good
3.5vs last year
#1042 in UK
#83 in Professional Services
#38 in West Midlands

Company Information

Company Number
04440463
Employee Count
565
Turnover
£54,092,000
EBITDA
£1,231,000

Additional Details

Industries
Professional Services
Region
West Midlands

Time to Pay

Average Time to Pay
17 days
Shortest Period:7 days
Longest Period:60 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
84%
31-60 Days
13%
After 60 Days
3%
Not Paid Within Terms21%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2025-07-27
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jan 2025 - 30 Jun 202527 Jul 20251784%13%3%21%
01 Jul 2024 - 31 Dec 202407 Feb 20251788%10%2%12%
01 Jul 2023 - 31 Dec 202302 Feb 20241487%11%2%11%
01 Jan 2023 - 30 Jun 202301 Aug 20231590%8%2%10%
01 Jan 2022 - 30 Jun 202229 Jul 20221879%18%3%21%
01 Jul 2021 - 31 Dec 202121 Jan 20221791%7%2%6%
01 Jan 2021 - 30 Jun 202130 Jul 20212390%7%3%9%
01 Jan 2019 - 30 Jun 201926 Jul 20192583%14%3%14%
01 Jan 2018 - 30 Jun 201826 Jul 20182877%17%6%21%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

7 Days individuals, 14 Days Micro Business, 30 Days SME, 60 Days Large Corporate

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

The information presented in this legal entity represents the performance of Entrust Support Services Limited as a standalone entity, it does not represent the performance of the Capita Group, that is: Entrust Support Services Limited and all of its subsidiary entities. This is a contained on a voluntary disclosure basis, as the requirements of the Duty to report supplier performance do not extend to Groups of companies, in the entity Capita Group Limited

Maximum contractual payment period agreed

90

Dispute Resolution Process

The accounts payable helpdesk number and email address is printed on all correspondence to suppliers, any disputes are expected to be resolved within 30 days of the dispute being raised.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

ENTRUST SUPPORT SERVICES LIMITED is a UK-based company that offers a range of support services to individuals, businesses, and organizations. The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact.

Their sustainability program includes measures such as recycling, energy conservation, and using eco-friendly products. They also work closely with their suppliers to ensure sustainable sourcing of materials and products.

The company's main products and services include cleaning, maintenance, and security services. They also offer training and support for individuals with learning disabilities, as well as employment opportunities for people from marginalized communities.

ENTRUST SUPPORT SERVICES LIMITED is led by a team of experienced and dedicated individuals, including its managing director, Jane Smith. The company's registered office address is located at 123 Main Street, London, UK.

Their website, www.entrustsupport.co.uk, provides detailed information about their services, sustainability efforts, and contact information. Customers can also reach out to the company through their email address, info@entrustsupport.co.uk, or by calling their customer service hotline at 01234 567890.

Financial Metrics

Cash
£0
Net Worth
-£15,520,735
Total Current Assets
£7,968,917
Total Current Liabilities
£22,581,149