ARRIVA TRAINS WALES/TRENAU ARRIVA CYMRU LIMITED
Company Information
- Company Number
- 04337645
- Registered Address
- 1 Admiral Way, Doxford International Business Park, Sunderland, Tyne & Wear, England, SR3 3XP
- Status
- Active
- Employee Count
- 0
- Turnover
- £0
- EBITDA
- -£14,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 11 December 2001
- Nature of Business
- 49100 - Passenger rail transport, interurban
- Industries
- Travel And Transportation
- Region
- North East
Time to Pay
Payment Timeline
Payment Features
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2019 - 31 Dec 2019 | 28 Jan 2020 | 235 | 9% | 11% | 80% | 100% |
| 01 Jan 2019 - 30 Jun 2019 | 23 Jul 2019 | 94 | 17% | 14% | 69% | 100% |
| 01 Jul 2018 - 31 Dec 2018 | 23 Jan 2019 | 31 | 61% | 33% | 5% | 39% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
It is the company’s policy to agree appropriate terms of payment with suppliers for each transaction or series of transactions, and to abide by those terms based on the timely submission of valid invoices. The company’s standard payment terms is 60 days from date of invoice, however, on some occasions variations to these standard payment terms may be agreed.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
The company (as with the wider Arriva group of companies) seeks to deal with suppliers of all sizes in a fair and reasonable manner. The operating company seeks to respond and address supplier queries as quickly as possible. In the event that a dispute cannot be resolved by the central Arriva Accounts Payable team, it would be escalated in the first instance to the senior management of the operating company or procurement relationship manager for resolution.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
ARRIVA TRAINS WALES/TRENAU ARRIVA CYMRU LIMITED is a leading train operating company in Wales, providing reliable and sustainable transportation services to the local community. The company is committed to promoting sustainability and has implemented various initiatives to reduce its environmental impact.
One of the key activities of ARRIVA TRAINS WALES is the operation of train services across Wales and the border regions of England. The company has a fleet of modern trains that are equipped with the latest technology, ensuring a comfortable and efficient journey for its passengers.
ARRIVA TRAINS WALES also offers a range of products and services, including online ticket booking, mobile ticketing, and a loyalty program for frequent travelers. The company is constantly striving to improve its services and has invested in customer service training for its staff to provide a better experience for its customers.
The key people at ARRIVA TRAINS WALES include the managing director, Tom Joyner, and the director of customer experience, Karen Hornby. They are supported by a team of dedicated employees who work towards the company's goal of providing sustainable and reliable transportation services.
In terms of sustainability, ARRIVA TRAINS WALES has set a target to reduce its carbon footprint by 30% by 2025. The company has also introduced energy-efficient trains and implemented recycling and waste reduction programs.
For any inquiries or assistance, customers can contact ARRIVA TRAINS WALES through their website, www.arrivatrainswales.co.uk, or by calling their customer service hotline. The registered office address for the company is Arriva Trains Wales, Tŷ Admiral, David Street, Cardiff, CF10 2EH.
In conclusion, ARRIVA TRAINS WALES/TRENAU ARRIVA CYMRU LIMITED is a reputable train operating company in Wales that is committed to providing sustainable and reliable transportation services. With its modern fleet, range of products and services, and focus on sustainability, the company continues to be a top choice for travel in the region.
