SMARTESTENERGY LIMITED
Company Information
- Company Number
- 03994598
- Registered Address
- The Columbus Building, 7 Westferry Circus, London, England, E14 4HD
- Status
- Active
- Employee Count
- 539
- Turnover
- £338,532,000
- EBITDA
- £261,683,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 16 May 2000
- Nature of Business
- 35130 - Distribution of electricity
- Industries
- Property,Infrastructure And Construction
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 29 Oct 2025 | 15 | 99% | 1% | 0% | 2% |
| 01 Oct 2024 - 31 Mar 2025 | 24 Apr 2025 | 15 | 99% | 1% | 0% | 2% |
| 01 Oct 2023 - 31 Mar 2024 | 26 Apr 2024 | 12 | 99% | 1% | 0% | 2% |
| 01 Apr 2023 - 30 Sept 2023 | 23 Oct 2023 | 12 | 100% | 0% | 0% | 2% |
| 01 Apr 2022 - 30 Sept 2022 | 27 Oct 2022 | 10 | 100% | 0% | 0% | 2% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Oct 2021 | 11 | 100% | 0% | 0% | 2% |
| 01 Oct 2020 - 31 Mar 2021 | 30 Apr 2021 | 13 | 100% | 0% | 0% | 1% |
| 01 Apr 2019 - 30 Sept 2019 | 31 Oct 2019 | 13 | 100% | 0% | 0% | 2% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
5 days for wholesale power/gas invoice settlement 10 days for power purchase invoice settlement 14 days for certain industry costs settlement 30 days for operating and capital expenditure purchases
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
SmartestEnergy Ltd operates a daily payment run and captures all undisputed invoices due for payment in 3+ days time. Payments are generally made by BACS and suppliers receive payment within 3 days from the day of payment approval. When any invoice becomes overdue (following a dispute resolution or for operational reasons) and it is approved for payment, it will be settled via CHAPS to reduce number of overdue days. Some key suppliers have a mandatory payment method of Direct Debit. These suppliers are always paid per contractual payment terms, whether invoices are in dispute or not. Our average agreed payment terms of 15 days with an actual of 15 days clearly demonstrates SmartestEnergy Ltd pays its suppliers on a timely basis.
Maximum contractual payment period agreed
30
Dispute Resolution Process
Invoices related to wholesale power/gas settlement, power purchase, operating and capital expenditure Invoices are matched to a purchase order/billing document on receipt. Should the invoice and order/billing document not match, the AP Accounts Assistant will liaise with the relevant settlement team to confirm the correct information and work with the supplier to enable the correct payment to be made. In the event the AP Accounts Assistant is not able to agree with the supplier, the dispute is escalated to a Customer Service Executive. Should the payment query still not be resolved, it will be referred to our VP Finance for further consideration. Upon resolution the invoice is placed on the next available payment run. Remittance advices are sent via e-mail to each supplier. This is in order for the supplier to match the payment received against the same invoices as SmartestEnergy Ltd has matched to and avoid disputes about mis-matching of payments. Invoices related to Electricity and Gas industry charges Per industry requirement all Electricity and Gas industry settlement costs must be settled regardless whether SmartestEnergy disagrees with invoiced values at the time invoice falls due for payment. Several such suppliers are paid via a mandatory Direct Debit payment method that operates on our corporate bank account. There is a separate formal industry cost dispute resolution process in place, which is taken care of by the Supplier Management team. Any amounts in dispute that are resolved, are settled as part of the following invoicing/credit note cycle. These disputes therefore do not affect payment terms. In an event of invoice payment query our Accounts Payable team can assist by contacting them on the following email or phone: back-office@smartestenergy.com Phone 01473 234946
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
SMARTESTENERGY LIMITED is a UK-based energy company that specializes in providing sustainable energy solutions. The company was founded in 2001 and is headquartered in Nottingham, England.
As a sustainability-focused company, SMARTESTENERGY LIMITED is committed to reducing carbon emissions and promoting renewable energy sources. They offer a range of products and services to help businesses and individuals achieve their sustainability goals. These include energy procurement, energy management, and renewable energy solutions.
One of the key people behind SMARTESTENERGY LIMITED's success is their CEO, John Hogg. With over 25 years of experience in the energy industry, Hogg has been instrumental in driving the company's growth and sustainability efforts.
The company's sustainability program includes initiatives such as carbon offsetting, energy efficiency audits, and promoting renewable energy sources. They also work closely with their clients to help them reduce their carbon footprint and achieve their sustainability targets.
Customers can contact SMARTESTENERGY LIMITED through their website, which provides information on their services and solutions. The company's registered office address is 2 The Triangle, Enterprise Way, Nottingham, NG2 1AE, United Kingdom.
In summary, SMARTESTENERGY LIMITED is a leading energy company in the UK that is committed to promoting sustainability through their range of products and services. With a strong focus on reducing carbon emissions and promoting renewable energy sources, the company is making a positive impact in the energy industry.
