Score of 86.7/100 qualifies for PaymentCheck Certification
The trend for ARVATO LIMITED's average time to pay invoices has been fluctuating over the past three years, with a slight decrease in the first half of 2021 followed by an increase in the second half. However, the company has consistently maintained a high percentage of invoices paid within 30 days.
ARVATO LIMITED's volatility in terms of average time to pay invoices has been relatively low, with only a few percentage points difference between the highest and lowest values. The company's volatility in terms of invoices paid within 30 days has also been low, with a consistent percentage of 98-99% over the past three years.
Between January 2018 and June 2023, ARVATO LIMITED's average time to pay invoices has fluctuated between 19-41 days, with a slight decrease in the first half of 2021 followed by an increase in the second half. The company has consistently maintained a high percentage of invoices paid within 30 days, with a range of 97-99%.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 30 Jan 2026 | 21 | 94% | 5% | 1% | 13% |
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 26 | 88% | 9% | 3% | 19% |
| 01 Jul 2024 - 31 Dec 2024 | 04 Feb 2025 | 28 | 79% | 15% | 6% | 26% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Jul 2024 | 31 | 74% | 20% | 6% | 2% |
| 01 Jul 2023 - 31 Dec 2023 | 31 Jan 2024 | 26 | 77% | 19% | 4% | 3% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 22 | 82% | 16% | 2% | 4% |
| 01 Jul 2022 - 31 Dec 2022 | 06 Feb 2023 | 28 | 81% | 14% | 5% | 2% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 19 | 88% | 11% | 1% | 2% |
| 01 Jul 2021 - 31 Dec 2021 | 04 Feb 2022 | 41 | 99% | 1% | 0% | 6% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 35 | 98% | 1% | 1% | 11% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 32 | 98% | 1% | 1% | 11% |
| 01 Jan 2020 - 30 Jun 2020 | 05 Aug 2020 | 26 | 98% | 1% | 1% | 15% |
| 01 Jul 2019 - 31 Dec 2019 | 03 Feb 2020 | 26 | 98% | 1% | 1% | 15% |
| 01 Jan 2019 - 30 Jun 2019 | 30 Jul 2019 | 33 | 96% | 2% | 2% | 17% |
| 01 Jul 2018 - 31 Dec 2018 | 30 Jan 2019 | 28 | 98% | 1% | 1% | 17% |
| 01 Jan 2018 - 30 Jun 2018 | 02 Aug 2018 | 33 | 97% | 2% | 1% | 13% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
30 days net
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
none
Maximum contractual payment period agreed
30
We do not have a specific process in place but would deal with any disputes on an Invoice by Invoice basis, in accordance with specific contract terms if applicable, and utilizing the relevant departments where necessary.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Arvato Limited trades as ArvatoConnect, a UK customer experience and business optimisation partner delivering contact centre, business process outsourcing and digital transformation services. It describes itself as a digital transformation business for contact centres and business processing services, working with clients across central and local government, financial services, healthcare, retail and the third sector. Services include business process automation, back office support, customer service automation and contact centre as a service. The company operates from several UK sites and is part of Arvato Group, an internationally active service group wholly owned by Bertelsmann, though this registered entity itself provides the UK customer experience and outsourcing operations rather than the wider group's global activities.
Generated from the company's website and Companies House records. Sources: arvato.co.uk · arvato.co.uk