| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2018 - 31 Dec 2018 | 30 Jan 2019 | 73 | 11% | 32% | 57% | 81% |
| 01 Jan 2018 - 30 Jun 2018 | 28 Jul 2018 | 71 | 10% | 32% | 58% | 80% |
| 01 Jul 2017 - 31 Dec 2017 | 30 Jan 2018 | 63 | 10% | 36% | 54% | 80% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
The most common type of supplier is for vehicle repair work where each supplier has both 30 and 60 day terms, the terms used for each invoice are determined by the specific characteristic of our customers' case. The most commonly used payments terms are 60 days from date of receipt of a correctly submitted invoice.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
A small number of invoices are conditional upon the Company recovering the supplier's fee from the fault insurer, effectively making the payment terms open ended. Given there is no end date on payment terms for these invoices they cannot be reflected in the maximum contractual payment period above. The company's maximum contractual fixed payment period is 90 days.
Maximum contractual payment period agreed
90
Disputes can be raised through either the Expense Team or the supplier's Relationship Manager who will pass these through to the Expense Team for investigation and resolution. In the event that a dispute cannot be resolved by our Expense Team, it would escalate to the Expense Team Manager and Financial Controller in turn.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
SGS Business Process Services (UK) Limited is a Manchester-registered company operating in call centre, debt collection and wider business support services, according to its registered SIC classifications. It has traded under several previous names, including Quindell Business Process Services (UK) Limited, AI Claims Solutions (UK) Limited and Auto Indemnity (UK) Limited, reflecting a history connected to insurance claims handling before adopting its current name. No further first-party description of current trading activity is available, but its registered activities point to outsourced call handling, arrears or debt collection work, and other administrative business support functions carried out on behalf of clients rather than direct consumer lending or credit provision.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk