BUPA INSURANCE SERVICES LIMITED
Company Information
- Company Number
- 03829851
- Registered Address
- 1 Angel Court, London, United Kingdom, EC2R 7HJ
- Status
- Active
- Employee Count
- 3,769
- Turnover
- £848,000,000
- EBITDA
- £51,000,000
Additional Details
- Website
- https://bupa.co.uk/
- Company Type
- Private limited Company
- Incorporated On
- 23 August 1999
- Nature of Business
- 82990 - Other business support service activities not elsewhere classified
- Industries
- Care Services
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 25 Jul 2025 | 32 | 65% | 28% | 7% | 6% |
| 01 Jul 2024 - 31 Dec 2024 | 29 Jan 2025 | 31 | 68% | 24% | 8% | 6% |
| 01 Jan 2024 - 30 Jun 2024 | 26 Jul 2024 | 32 | 68% | 25% | 7% | 9% |
| 01 Jan 2022 - 30 Jun 2022 | 28 Jul 2022 | 34 | 62% | 26% | 12% | 12% |
| 01 Jul 2021 - 31 Dec 2021 | 28 Jan 2022 | 35 | 59% | 31% | 11% | 11% |
| 01 Jan 2021 - 30 Jun 2021 | 29 Jul 2021 | 33 | 62% | 31% | 7% | 8% |
| 01 Jan 2020 - 30 Jun 2020 | 27 Jul 2020 | 43 | 46% | 39% | 15% | 15% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 41 | 49% | 35% | 16% | 19% |
| 01 Jan 2019 - 30 Jun 2019 | 30 Jul 2019 | 44 | 49% | 35% | 16% | 22% |
| 01 Jul 2018 - 31 Dec 2018 | 29 Jan 2019 | 48 | 53% | 30% | 17% | 31% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 42 | 56% | 27% | 17% | 32% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Our standard payment terms are to pay suppliers within 45 days from the end of the month in which we receive the relevant valid invoice from the supplier. We will always try to trade on these terms with all suppliers, except where there are material circumstances which may alter this standard approach.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Bupa will extend more favourable terms of 30 day to SME, where requested.
Maximum contractual payment period agreed
75
Dispute Resolution Process
Bupa seeks an amicable resolution of any supplier invoice disputes or escalations (or any other disputes). Invoices should be sent to APinvoices@bupa.com with a valid purchase order (where applicable). Bupa’s standard terms and conditions can be found here (https://procurement.bupa.com/web/pdfs/uk_standard_terms__conditions_of_purchase.pdf) which contain full details. If the supplier has a dispute they wish to raise they should notify Bupa in writing setting out full details of the issue in dispute formally (and to contractnotices@bupa.com). The dispute will be assessed by Bupa’s Finance and Procurement management teams. Bupa will seek to resolve dispute within 15 business days. If the parties are unable to resolve the dispute within 15 business days (despite endeavouring to promptly resolve) they are free to initiate further proceedings (whether Alternative Dispute Resolution or court proceedings)
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
BUPA INSURANCE SERVICES LIMITED is a leading healthcare insurance provider in the United Kingdom. The company offers a range of services and products to help individuals and businesses manage their healthcare needs. They are committed to creating a sustainable future and have a strong sustainability program in place.
The company's products and services include healthcare insurance, international health plans, employee assistance programs, and health assessments. They also offer a variety of digital health solutions to make it easier for customers to access their services.
BUPA INSURANCE SERVICES LIMITED's sustainability program includes initiatives to reduce their environmental impact, promote diversity and inclusion, and support the well-being of their employees. They have set ambitious targets to achieve by 2025, such as reducing carbon emissions and increasing the use of renewable energy sources.
The company's key people include Alex Perry, who is the CEO, and Iain McPherson, the CFO. Their registered office address is Bupa Place, 102 The Quays, Salford Quays, Manchester, M50 3SP. They can be contacted through their website at www.bupa.co.uk or by phone at 0808 271 8573.
In summary, BUPA INSURANCE SERVICES LIMITED is a leading healthcare insurance provider in the UK, offering a range of products and services to support individuals and businesses. They have a strong commitment to sustainability and have implemented various initiatives to reduce their environmental impact and promote well-being. With a dedicated team of key people, the company is dedicated to providing quality healthcare services for their customers.
