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Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

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© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
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Sectors›Financial Services›CAPQUEST DEBT RECOVERY LIMITED

CAPQUEST DEBT RECOVERY LIMITED

PaymentCheck Score 2023
74Fair
↑ 1.1vs last year
#2352 in UK
#385 in Financial Services
#151 in North West

Company Information

Company Number
03772278
Registered Address
Belvedere, 12 Booth Street, Manchester, M2 4AW
Status
Active
Employee Count
870
Turnover
£47,290,000
EBITDA
-£1,301,000

Additional Details

Website
https://capquest.co.uk/
Company Type
Private limited Company
Incorporated On
18 May 1999
Nature of Business
96090 - Other service activities not elsewhere classified
Industries
Financial Services, Professional Services
Region
North West
Get notified when Capquest Debt Recovery Limited's payment practices change.
Payment dataScore historyFinancialsLocation

Time to Pay

Average Time to Pay
26 days
Shortest Period:7 days
Longest Period:30 days
Max Contractual:30 days

Payment Timeline

Within 30 Days
74%
31-60 Days
23%
After 60 Days
2%
Not Paid Within Terms25%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Company Review

Trend Analysis

The data shows a general trend of improvement in the time taken for CAPQUEST DEBT RECOVERY LIMITED to pay invoices to suppliers. From 2018 to 2023, the average time to pay has decreased from 30 days to 26 days, with the lowest being 26 days in the last period. This indicates that the company has been making efforts to pay invoices earlier.

Volatility Analysis

The data also shows some volatility in the percentage of invoices paid within 30 days. In 2018, the percentage was 71%, which decreased to 43% in 2020, before increasing again to 84% in 2021. This could be due to external factors such as economic conditions or changes in the company's payment processes.

Summary Analysis

From 2018 to 2021, CAPQUEST DEBT RECOVERY LIMITED has shown a consistent improvement in the time taken to pay invoices. The average time to pay has decreased from 30 days to 26 days, with the company consistently paying a high percentage of invoices (above 70%) within 30 days. However, in the last period (2022-2023), there has been a slight increase in the average time to pay and a decrease in the percentage of invoices paid within 30 days, which could indicate a potential issue that needs to be addressed.

Performance Reports History

Reporting Period Filed: 2024-02-08
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jul 2023 - 31 Dec 202308 Feb 20242674%23%2%25%
01 Jan 2023 - 30 Jun 202329 Nov 20233068%27%5%32%
01 Jul 2022 - 31 Dec 202227 Jan 20233268%25%7%32%
01 Jan 2022 - 30 Jun 202229 Jul 20222965%31%4%35%
01 Jul 2021 - 31 Dec 202128 Jan 20223084%12%4%16%
01 Jan 2021 - 30 Jun 202127 Jul 20213273%18%9%27%
01 Jul 2020 - 31 Dec 202028 Jan 20214159%27%14%41%
01 Jan 2020 - 30 Jun 202030 Jul 20204343%39%18%57%
01 Jul 2019 - 31 Dec 201926 Jan 20202681%16%3%19%
01 Jan 2019 - 30 Jun 201922 Jul 20192966%27%7%34%
01 Jul 2018 - 31 Dec 201823 Jan 20193264%30%6%36%
01 Jan 2018 - 30 Jun 201806 Aug 20183071%26%4%31%

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Existing suppliers determine payment terms but most common are 30 days

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

30

Dispute Resolution Process

Supplier payment issues are firstly directed to the AP team for resolution. Depending on the issue, the payment queries may be passed to the originator for resolution

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

About this company

CapQuest Debt Recovery Limited is a debt collection and recovery business registered in Manchester. It manages repayment of defaulted and active credit agreement debts, offering customers payment plans, card payments and income and expenditure tools through its online account service. The company states that it works with customers to find suitable repayment solutions and signposts independent debt advice organisations. In June 2024, CapQuest became part of the Intrum Group, a debt management group, with the entity continuing to operate under the CapQuest name for existing customer accounts. It handles matters such as notices of assignment, changes of permissions, and refunds arising from overpayments or balance adjustments.

Generated from the company's website and Companies House records. Sources: capquest.co.uk

Financial Metrics

Cash
£9,266,000
Net Worth
£3,248,000
Total Current Assets
£33,864,000
Total Current Liabilities
£31,427,000

Company Location

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PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Late Payment Help
  • Get Your Score
  • Get Certified
  • For Accountants

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell