| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 31 Dec 2025 | 30 Jan 2026 | 28 | 52% | 46% | 2% | 36% |
| 01 Oct 2024 - 31 Mar 2025 | 25 Apr 2025 | 28 | 57% | 41% | 2% | 30% |
| 01 Apr 2024 - 30 Sept 2024 | 16 Oct 2024 | 29 | 53% | 45% | 2% | 34% |
| 01 Apr 2023 - 30 Sept 2023 | 25 Oct 2023 | 30 | 72% | 26% | 2% | 18% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 34 | 74% | 23% | 3% | 10% |
| 01 Apr 2022 - 30 Sept 2022 | 27 Oct 2022 | 34 | 74% | 22% | 4% | 11% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Synertec’s standard payment terms are 30 days from the invoice date for correctly issued and valid invoices. To ensure prompt payment, supplier invoices should be emailed to pl_invoices@synertec.co.uk
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
45
Synertec aims to work closely with its suppliers to ensure all queries and disputes are resolved quickly, and all invoices are paid in a timely manner. All invoice pricing and volume disputes are raised promptly by Finance with the Facilities team in the first place. The Facilities team then ensures a swift investigation and efficient resolution. Any unresolved disputes are escalated within the Finance team and then to Executive Management if necessary.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Synertec Limited, registered in Somerset, trades as Synertec and is in the process of becoming Restore Information Management, reflecting its position within the Restore Group. It provides hybrid mail, financial document processing and outbound communication services, combining physical and digital delivery for organisations that need secure, compliant correspondence. Its work spans healthcare, financial services and wholesale and distribution sectors, with a large proportion of NHS Trusts among its clients. Services include document scanning, digital mailroom handling and automation through its Prism platform, supported by distribution centres across England. As part of the wider Restore Group, it draws on group-level infrastructure for storage, digitisation and IT lifecycle services while focusing itself on communication and document handling.
Generated from the company's website and Companies House records. Sources: synertec.co.uk · synertec.co.uk