PHOENIX GROUP MANAGEMENT SERVICES LIMITED
Company Information
- Company Number
- 03588063
- Registered Address
- 1 Wythall Green Way, Wythall, Birmingham, West Midlands, B47 6WG
- Status
- Active
- Employee Count
- 1254.0
- Turnover
- 470207000.0
- EBITDA
- -46704000.0
Additional Details
- Website
- https://adviserzone.com/
- Company Type
- Private limited Company
- Incorporated On
- 25 June 1998
- Nature of Business
- 66290 - Other activities auxiliary to insurance and pension funding
- Industries
- Financial Services
- Region
- West Midlands
Company Location
Financial Metrics
Time to Pay
Payment Timeline
Payment Features
Payment Time Trends
Payment Distribution Trends
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2023 - 31 Dec 2023 | 02 Feb 2024 | 13 | 91% | 5% | 4% | 9% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 12 | 91% | 5% | 4% | 9% |
| 01 Jul 2022 - 31 Dec 2022 | 03 Feb 2023 | 22 | 83% | 9% | 9% | 17% |
| 01 Jan 2022 - 30 Jun 2022 | 01 Aug 2022 | 20 | 81% | 10% | 9% | 19% |
| 01 Jul 2021 - 31 Dec 2021 | 25 Feb 2022 | 42 | 53% | 28% | 19% | 47% |
| 01 Jan 2021 - 30 Jun 2021 | 30 Jul 2021 | 48 | 59% | 22% | 19% | 41% |
| 01 Jul 2020 - 31 Dec 2020 | 29 Jan 2021 | 42 | 67% | 20% | 13% | 33% |
| 01 Jan 2020 - 30 Jun 2020 | 31 Jul 2020 | 42 | 48% | 35% | 18% | 52% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 38 | 50% | 38% | 13% | 50% |
| 01 Jan 2019 - 30 Jun 2019 | 31 Jul 2019 | 36 | 47% | 45% | 8% | 53% |
| 01 Jul 2018 - 31 Dec 2018 | 30 Jan 2019 | 33 | 57% | 32% | 11% | 42% |
| 01 Jan 2018 - 30 Jun 2018 | 30 Jul 2018 | 32 | 50% | 42% | 8% | 50% |
Company Summary
Phoenix Group Management Services Limited is a leading financial services company based in the UK
The company offers a wide range of services including insurance, pensions, and retirement planning
It operates under the Phoenix Group, which is a FTSE 100 listed company
The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact
It has a sustainability program in place that focuses on reducing carbon emissions, promoting renewable energy, and minimizing waste
The company also actively supports various charities and community projects
Phoenix Group Management Services Limited offers a diverse range of products and services to its customers
This includes life insurance, annuities, workplace pensions, and retirement solutions
The company caters to both individuals and businesses, with a focus on providing financial security and peace of mind to its customers
The company is led by a team of experienced and knowledgeable individuals
The CEO, Andy Briggs, has over 30 years of experience in the financial industry
The Executive Director, Clive Bannister, has also been instrumental in driving the company's growth and success
For any inquiries or information, customers can contact the company through its website, which is www.thephoenixgroup.com
The registered office address for Phoenix Group Management Services Limited is Juxon House, 100 St Paul's Churchyard, London, EC4M 8BU, United Kingdom
In summary, Phoenix Group Management Services Limited is a well-established financial services company that is committed to sustainability and offers a wide range of products and services to its customers
With a strong team of leaders and a focus on giving back to the community, the company continues to thrive in the financial market
Company Review
Trend Analysis
The average time taken for PHOENIX GROUP MANAGEMENT SERVICES LIMITED to pay invoices has steadily increased over the past three periods, with a significant jump in 2020.
Volatility Analysis
The volatility of the company's payment patterns can be seen in the fluctuating percentages of invoices paid within 30 days and between 31 and 60 days. The highest volatility can be seen in the percentage of invoices paid later than 60 days, which has ranged from 4% to 18% over the past three periods.
Summary Analysis
From 2020 to 2023, PHOENIX GROUP MANAGEMENT SERVICES LIMITED has seen an increase in the average time taken to pay invoices, with a peak of 48 days in 2021. However, there has also been an improvement in the percentage of invoices paid within 30 days, with a high of 91% in 2023. The company's best period for timely payments was in 2023, with 91% of invoices paid within 30 days and only 4% paid later than 60 days.
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The business' standard payment terms are for all undisputed invoices to be paid within 30 days of receipt. The maximum contractual payment period is 30 days from the receipt of an invoice and there have been no changes to the business' standard payment terms in the reporting period. Sunlife pay in line with variable contracted terms, in the vast majority of cases this is 30 days from the date of invoice but there are differing terms in place with different suppliers. We will agree to shorter terms if the contractual negotiations require it.
Were there any changes to the standard payment terms in the reporting period?
No
Any other information about payment terms
N/A
Maximum contractual payment period agreed
30
Dispute Resolution Process
Phoenix has a dispute resolution process for staff to follow should a query or dispute of an invoice arise, which is published on the intranet. The dispute resolution process is supplemented from a supplier facing perspective with the relevant contractual provisions for invoice query, escalation and dispute processes.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available