Ranked in 7 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 30 Jul 2025 | 51 | 24% | 74% | 2% | 4% |
| 01 Jul 2024 - 31 Dec 2024 | 28 Jan 2025 | 46 | 28% | 71% | 1% | 3% |
| 01 Jan 2024 - 30 Jun 2024 | 26 Jul 2024 | 45 | 29% | 70% | 1% | 4% |
| 01 Jul 2023 - 31 Dec 2023 | 26 Jan 2024 | 45 | 30% | 69% | 1% | 4% |
| 01 Jan 2023 - 30 Jun 2023 | 28 Jul 2023 | 48 | 27% | 58% | 15% | 10% |
| 01 Jul 2022 - 31 Dec 2022 | 27 Jan 2023 | 48 | 30% | 41% | 29% | 8% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 49 | 27% | 46% | 27% | 6% |
| 01 Jul 2021 - 31 Dec 2021 | 26 Jan 2022 | 48 | 29% | 43% | 28% | 6% |
| 01 Jan 2021 - 30 Jun 2021 | 27 Jul 2021 | 50 | 27% | 38% | 35% | 6% |
| 01 Jul 2020 - 31 Dec 2020 | 28 Jan 2021 | 48 | 31% | 36% | 33% | 6% |
| 01 Jan 2020 - 30 Jun 2020 | 30 Jul 2020 | 50 | 24% | 40% | 36% | 6% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 41 | 39% | 47% | 14% | 16% |
| 01 Jan 2019 - 30 Jun 2019 | 30 Jul 2019 | 41 | 31% | 61% | 8% | 13% |
| 01 Jul 2018 - 31 Dec 2018 | 28 Jan 2019 | 46 | 26% | 69% | 5% | 18% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 46 | 22% | 73% | 5% | 22% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
We have standard payment terms of 60 days, however all suppliers categorised as Micro and Small are paid on 30 days terms. Sub-contractor are typically paid with 28 days.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
To prevent a delay in invoice processing, invoices must be clearly legible, comply with HMRC regulations and should include supplier details, purchase order number invoice number, invoice date and payment instructions, as well as the Centrica point of contact who requested the goods or services. Invoices should be issued electronically to centrica.jewel.live@boxit.co.uk Invoices issued without the above details may not be accepted and may be returned for amendment before being processed.
Maximum contractual payment period agreed
60
Any disputes the suppliers should contact their specific contact Accounts Payable Group Group.accountspayable@centrica.com. The Accounts Payable team will consider the complaint and respond accordingly. Should an escalation occur an email to apescalation@centrica.com should be sent and the AP team will respond.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
British Gas Services Limited is linked to the British Gas business, which offers heating, plumbing, electrical and appliance repair and maintenance services to households, including boiler repairs, boiler servicing and electrical repairs. The company previously operated Local Heroes, an online platform that introduced independent tradespeople to customers needing repair work. Local Heroes stopped accepting new jobs in October 2023, with existing bookings honoured and customers directed instead to book repairs directly through British Gas. Jobs booked through the former platform continued to be completed and paid for via that system for a short wind-down period, after which British Gas became the main route for these services.
Generated from the company's website and Companies House records. Sources: localheroes.com