Industry ranking
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Oct 2024 - 31 Dec 2024 | 09 May 2025 | 40 | 26% | 70% | 4% | 51% |
| 01 Apr 2024 - 30 Sept 2024 | 31 Oct 2024 | 40 | 30% | 66% | 4% | 50% |
| 01 Oct 2023 - 31 Mar 2024 | 29 Apr 2024 | 40 | 27% | 69% | 4% | 50% |
| 01 Apr 2023 - 30 Sept 2023 | 31 Oct 2023 | 38 | 30% | 66% | 4% | 48% |
| 01 Oct 2022 - 31 Mar 2023 | 28 Apr 2023 | 42 | 27% | 64% | 9% | 55% |
| 01 Apr 2022 - 30 Sept 2022 | 31 Oct 2022 | 43 | 21% | 73% | 6% | 61% |
| 01 Oct 2021 - 31 Mar 2022 | 29 Apr 2022 | 41 | 24% | 69% | 7% | 55% |
| 01 Apr 2021 - 30 Sept 2021 | 29 Oct 2021 | 42 | 18% | 79% | 3% | 54% |
| 01 Oct 2020 - 31 Mar 2021 | 30 Apr 2021 | 42 | 20% | 76% | 4% | 52% |
| 01 Apr 2020 - 30 Sept 2020 | 29 Apr 2021 | 45 | 18% | 76% | 6% | 60% |
| 01 Oct 2019 - 31 Mar 2020 | 30 Apr 2020 | 39 | 28% | 69% | 3% | 47% |
| 01 Apr 2019 - 30 Sept 2019 | 31 Oct 2019 | 38 | 28% | 70% | 2% | 46% |
| 01 Oct 2018 - 31 Mar 2019 | 26 Apr 2019 | 38 | 29% | 68% | 3% | 40% |
| 01 Apr 2018 - 30 Sept 2018 | 31 Oct 2018 | 36 | 28% | 70% | 2% | 40% |
| 01 Oct 2017 - 31 Mar 2018 | 27 Apr 2018 | 39 | 24% | 74% | 2% | 40% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Care UK offers favourable supplier payment terms of a maximum of 45 days from date of receipt of invoice, with many suppliers being on payment terms of 30 days from date of receipt of invoice or less. For many years Care UK has operated a weekly payment run each Friday. Our payment run captures all approved invoices due for payment up to the Friday. This results in a proportion of invoices being paid up to 6 days passed agreed terms. For invoices not paid within the agreed terms, around 90% of these are paid within one week (or less) of the due date. Taking this into account this reduces the ‘’invoices due but not paid within agreed terms’’ statistic to 6%. We are proud to support numerous smaller suppliers and sole traders to whom we commonly offer payment terms of between 7 and 14 days. It should be noted that the financial year for the legal entity Care UK Community Partnerships Limited is moving to a January to December period with effect from 1st January 2025.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
60
At Care UK we aim to resolve all queries and disputes regarding invoices and payments as quickly as possible. Disputes are directly managed by the invoice approvers with the support of a dedicated accounts payable team. The team can be contacted by email or phone Monday to Friday. The enquiries email inbox is monitored daily and is subject to a 24 hour SLA. The accounts payable team also carry out weekly chasing of unapproved or disputed invoices to assist with both paying invoices to terms and resolution of disputes.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Care UK Community Partnerships Ltd operates residential care homes across England, Wales and Scotland, trading as Care UK. The company provides residential care, nursing care, dementia care, respite care and end-of-life care, with over 260 care homes supporting more than 16,000 families. Established in 1982, it describes itself as one of the UK's largest care home providers, offering tailored support based on individual residents' needs, interests and wishes. Services include catering, structured activities and dementia-specific facilities, alongside clinical and nursing expertise for complex care needs. The company positions itself around transparency of care quality and fees, and has received sector awards for its care provision.
Generated from the company's website and Companies House records. Sources: careuk.com · careuk.com