VIRGIN MEDIA LIMITED
Company Information
- Company Number
- 02591237
- Registered Address
- 500 Brook Drive, Reading, United Kingdom, RG2 6UU
- Status
- Active
- Employee Count
- 11,378
- Turnover
- £3,365,300,000
- EBITDA
- £1,380,281,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 13 March 1991
- Nature of Business
- 61900 - Other telecommunications activities
- Industries
- Creative,Media And Publishing,Information Technology,Telecommunications And Data,Professional Services
- Region
- South East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 29 | 72% | 19% | 9% | 4% |
| 01 Jul 2024 - 31 Dec 2024 | 29 Jan 2025 | 29 | 73% | 18% | 9% | 5% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 30 | 67% | 24% | 9% | 6% |
| 01 Jul 2023 - 31 Dec 2023 | 30 Jan 2024 | 29 | 70% | 21% | 9% | 7% |
| 01 Jan 2022 - 30 Jun 2022 | 29 Jul 2022 | 34 | 57% | 29% | 14% | 10% |
| 01 Jul 2021 - 31 Dec 2021 | 28 Jan 2022 | 30 | 64% | 24% | 12% | 18% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 39 | 47% | 37% | 16% | 29% |
| 01 Jul 2018 - 31 Dec 2018 | 29 Jan 2019 | 43 | 42% | 42% | 16% | 36% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 46 | 40% | 41% | 18% | 34% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Payment terms are agreed with suppliers as part of contract negotiations. Our standard terms are between 30 and 90 days from the receipt of a valid invoice or the receipt of a valid application for payment. On receipt of a valid invoice these invoices are included in a weekly payment run as they fall due.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
Our suppliers are paid via a weekly payment run which is pulled to cover the week in advance, thus ensuring suppliers should not be paid late.
Maximum contractual payment period agreed
90
Dispute Resolution Process
At Virgin Media Limited our aim is to resolve invoice queries or disputes in a timely manner and ensure payments are made at the earliest opportunity. If you have a query regarding the payment date or an invoice dispute then the best way to contact us is to raise a query on our Purchase to Pay (P2P) Query Tool https://vm-supplier.custhelp.com. The P2P Team will be able to resolve most queries and can liaise with our internal business contacts on your behalf. More complex disputes may need the business contacts to provide feedback directly. Upon resolution of any disputes or queries if the invoice has become due it will be settled on the next payment run.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Virgin Media Limited is a British telecommunications and media company that provides a wide range of services including broadband, TV, and mobile services. The company was formed in 2006 through a merger of NTL, Telewest, and Virgin Mobile UK.
Sustainability is a key focus for Virgin Media Limited, with the company aiming to reduce its carbon footprint and promote eco-friendly practices. They have set targets to reduce their carbon emissions and increase their use of renewable energy sources. They also have a recycling program for electronic waste and are committed to reducing their plastic usage.
Virgin Media Limited offers a variety of products and services to its customers. These include high-speed broadband, TV packages with on-demand and catch-up services, and mobile plans. They also offer a wide range of entertainment options, such as access to popular TV shows and movies, as well as live sports events.
The key people at Virgin Media Limited include Lutz Schüler, the CEO, and Jeff Dodds, the Chief Operating Officer. They are supported by a team of experienced executives who oversee various aspects of the company's operations.
The registered office address for Virgin Media Limited is Media House, Bartley Wood Business Park, Hook, Hampshire RG27 9UP. Customers can contact the company through their website, https://www.virginmedia.com/, or by phone at 0345 454 1111.
