ONE STOP STORES LIMITED
Company Information
- Company Number
- 02462858
- Registered Address
- Apex Road, Brownhills, Walsall, West Midlands, United Kingdom, WS8 7HU
- Status
- Active
- Employee Count
- 6,294
- Turnover
- £1,294,401,000
- EBITDA
- £24,986,000
Additional Details
- Website
- https://onestop.co.uk/
- Company Type
- Private limited Company
- Incorporated On
- 24 January 1990
- Nature of Business
- 41100 - Development of building projects47110 - Retail sale in non-specialised stores with food, beverages or tobacco predominating
- Industries
- Commerce Models
- Region
- West Midlands
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 25 Aug 2024 - 22 Feb 2025 | 21 Mar 2025 | 36 | 34% | 66% | 0% | 2% |
| 27 Aug 2023 - 24 Feb 2024 | 25 Mar 2024 | 37 | 28% | 72% | 0% | 2% |
| 28 Aug 2022 - 25 Feb 2023 | 24 Mar 2023 | 38 | 25% | 75% | 0% | 2% |
| 27 Feb 2022 - 27 Aug 2022 | 23 Sept 2022 | 35 | 39% | 61% | 0% | 2% |
| 29 Aug 2021 - 26 Feb 2022 | 25 Mar 2022 | 35 | 40% | 60% | 0% | 2% |
| 28 Feb 2021 - 28 Aug 2021 | 28 Sept 2021 | 36 | 35% | 64% | 1% | 2% |
| 30 Aug 2020 - 28 Feb 2021 | 29 Mar 2021 | 35 | 36% | 64% | 0% | 3% |
| 01 Mar 2020 - 29 Aug 2020 | 28 Sept 2020 | 37 | 23% | 77% | 0% | 3% |
| 26 Aug 2018 - 23 Feb 2019 | 25 Mar 2019 | 29 | 64% | 35% | 1% | 5% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
For Goods for resale: a) annual business with OneStop £12-75m: Standard payment days: 1. Fruit, Veg, Meat, Fish and Poultry - 28 Days 2. Chilled, Convenience, Frozen and Pet-care - 35 Days 3. Dairy - 40 Days 4. Bakery, Grocery, Household, Health and Beauty - 45 Days 5. Wine, Beer and Spirits - 60 Days 6. Clothing and General Merchandise - 60 days b) annual business with OneStop of more than £75m 1. Fruit, Veg, Meat, Fish and poultry -31 days 2. Chilled, convenience, frozen and pet care – 38 days 3. dairy – 43 days 4. Bakery, grocery, household, health and beauty – 48 days 5. wine, beer and spirits – 60 days 6. clothing and general merchandise – 60 days c) annual business with OneStop £250k to £12m – 5 days less than the standard payment days d) annual business with OneStop which is less than £250k – 5 days for the categories. For Goods Not For Resale a) annual business with OneStop of more than £250k – payment terms for 45 days b) annual business with OneStop is less that £250k – payment terms are 5 days
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
N/A
Maximum contractual payment period agreed
60
Dispute Resolution Process
The business manages all queries through an incident Management tool 'Zendesk' The process for ZenDesk is: 1. The query is emailed to: Onestop.accounts@tesco.com or queriessupport.onestop@tesco.com with the following details: (a) their supplier name; (b) their supplier number; (c) a copy of the document being queried; (d) the value of the query; (e) the reason for query; and (f) supporting documents to support any agreed price and proof of delivery. A ticket will not be raised for a quantity query without valid proof of delivery. 2 – The One Stop query team will pick up all the information and enter this into the ZenDesk system. If more information is required, the team will email the Supplier and request this. 3 –The Supplier will receive a unique ticket number with details of their logged query. The appropriate team will investigate the query and provide a response within the agreed time period. 4 – One Stop will have 7 working days to reply to the Supplier with the resolution otherwise, the ticket is Settled in favour of the Supplier. 5.The supplier may dispute the response by sending an email to the ZenDesk Supplier helpline: Zendesk.supplierhelpline@onestop.co.uk
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
ONE STOP STORES LIMITED is a retail company based in the United Kingdom. Founded in 1995, the company operates over 900 convenience stores across the country, providing a wide range of products and services to its customers.
The company is committed to sustainability and has implemented various initiatives to reduce its environmental impact. These include promoting the use of reusable bags, reducing food waste, and using renewable energy sources in its stores.
ONE STOP STORES LIMITED offers a variety of products and services, including groceries, household items, and a range of fresh and frozen food. The company also offers various services such as bill payment, mobile top-ups, and lottery tickets, making it a convenient one-stop-shop for its customers.
The key people behind ONE STOP STORES LIMITED include Managing Director, Tony Reed, and Operations Director, Andrew King. The company also has a dedicated team of employees who work towards providing high-quality products and services to its customers.
For more information on ONE STOP STORES LIMITED, customers can visit their website at www.onestop.co.uk. The company's registered office address is located at Apex Road, Brownhills, Walsall, West Midlands, WS8 7HU.
