NORTHUMBRIAN WATER LIMITED
Company Information
- Company Number
- 02366703
- Registered Address
- Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ
- Status
- Active
- Employee Count
- 3,103
- Turnover
- £849,900,000
- EBITDA
- £362,600,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 1 April 1989
- Nature of Business
- 36000 - Water collection, treatment and supply37000 - Sewerage
- Industries
- Environment,Agriculture And Waste,Property,Infrastructure And Construction
- Region
- North East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2025 - 30 Sept 2025 | 29 Oct 2025 | 36 | 29% | 69% | 2% | 4% |
| 01 Oct 2023 - 31 Mar 2024 | 23 Apr 2024 | 35 | 30% | 69% | 1% | 3% |
| 01 Apr 2023 - 30 Sept 2023 | 25 Oct 2023 | 36 | 30% | 69% | 1% | 3% |
| 01 Apr 2022 - 30 Sept 2022 | 21 Oct 2022 | 36 | 31% | 67% | 2% | 5% |
| 01 Apr 2021 - 30 Sept 2021 | 22 Oct 2021 | 35 | 33% | 65% | 2% | 6% |
| 01 Oct 2020 - 31 Mar 2021 | 29 Apr 2021 | 35 | 34% | 64% | 2% | 6% |
| 01 Apr 2019 - 30 Sept 2019 | 21 Oct 2019 | 33 | 35% | 64% | 1% | 4% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Standard payment terms are dependent upon the type of contract: small supplier contracts (14 days), construction contracts (40 days) or general goods and services contracts (45 days). Variations to these standard payment terms are by exception only and are only applied when negotiated and agreed by both parties.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
45
Dispute Resolution Process
NWL has strong relationships with its suppliers and as a result has very few examples where payment of invoices has been in dispute. Our initial payment dispute process is that, either by a meeting or discussion between the NWL person named on the Purchase Order and a representative of the Supplier, agreement should be reached. If no agreement is reached within ten Working Days the dispute is escalated to the Head of Procurement of NWL and a representative of the Supplier of comparable rank and position. Further, if no agreement is reached within ten Working Days, the dispute is escalated again to an appropriate director of NWL and a director or equivalent of the Supplier. If following this process no agreement is reached the payment dispute may be referred to the Centre for Dispute Resolution (“CEDR”) for resolution in accordance with the Alternative Dispute Resolution (“ADR”) Procedures.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
Northumbrian Water Limited is a water and sewage utility company based in the UK. The company provides drinking water and wastewater services to over 4.4 million people in the North East of England and Essex and Suffolk in the East of England.
The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact. This includes reducing carbon emissions, increasing the use of renewable energy, and promoting water conservation. The company also has a biodiversity program to protect and enhance local wildlife and habitats.
Northumbrian Water Limited offers a range of products and services to its customers. This includes clean and safe drinking water, as well as the treatment of wastewater to ensure it meets environmental standards. The company also offers services such as drainage and sewage disposal for commercial and domestic properties.
The key people at Northumbrian Water Limited include Heidi Mottram, the Chief Executive Officer, and Louise Hunter, the Chief Financial Officer. The company also has a Board of Directors who oversee its operations and strategic decisions.
For more information on Northumbrian Water Limited, including its sustainability program and products and services, individuals can visit their website at www.nwl.co.uk. The company's registered office address is Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ, United Kingdom.
