EDF ENERGY CUSTOMERS LIMITED
Company Information
- Company Number
- 02228297
- Registered Address
- 90 Whitfield Street, London, England, W1T 4EZ
- Status
- Active
- Employee Count
- 3,512
- Turnover
- £12,580,000,000
- EBITDA
- -£153,000,000
Additional Details
- Website
- https://edfenergy.com
- Company Type
- Private limited Company
- Incorporated On
- 8 March 1988
- Nature of Business
- 35130 - Distribution of electricity35220 - Distribution of gaseous fuels through mains
- Industries
- Property,Infrastructure And Construction
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 25 Jul 2025 | 5 | 94% | 5% | 1% | 2% |
| 01 Jul 2024 - 31 Dec 2024 | 23 Jan 2025 | 4 | 95% | 4% | 1% | 2% |
| 01 Jan 2024 - 30 Jun 2024 | 08 Jul 2024 | 5 | 94% | 5% | 1% | 2% |
| 01 Jul 2023 - 31 Dec 2023 | 12 Jan 2024 | 4 | 95% | 4% | 1% | 2% |
| 01 Jan 2023 - 30 Jun 2023 | 26 Jul 2023 | 5 | 95% | 4% | 1% | 2% |
| 01 Jul 2022 - 31 Dec 2022 | 23 Jan 2023 | 4 | 96% | 3% | 1% | 2% |
| 01 Jan 2022 - 30 Jun 2022 | 25 Jul 2022 | 5 | 95% | 3% | 1% | 3% |
| 01 Jul 2021 - 31 Dec 2021 | 13 Jan 2022 | 6 | 95% | 3% | 2% | 3% |
| 01 Jan 2021 - 30 Jun 2021 | 26 Jul 2021 | 5 | 95% | 3% | 2% | 3% |
| 01 Jul 2019 - 31 Dec 2019 | 29 Jan 2020 | 11 | 94% | 4% | 2% | 3% |
| 01 Jul 2018 - 31 Dec 2018 | 22 Jan 2019 | 56 | 33% | 49% | 17% | 29% |
| 01 Jan 2018 - 30 Jun 2018 | 27 Jul 2018 | 54 | 33% | 50% | 17% | 29% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Standard payment terms are 60 days from receipt of invoice. 60 days is also the maximum contractual payment period. By negotiation or other exception some suppliers are paid on terms less than 60 days. EDF Energy operates a process of paying once or twice each week. This is balanced by paying early for some invoices and later for others. Over the supplier base and over time this averages out to zero days late, but does impact our late payment figures without early payments being reflected. There have been no changes to the standard payment terms during this reporting period. Disputed items percentage is a new metric, also dependent on notification of a dispute, this percentage could vary going forward. Retention reporting is also a new metric and will be included in future should we fall under the scope of this reporting requirement
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
Suppliers must contact the individual named on the purchase order. After that a resolution is achieved based on the relevant provisions set out in the contract.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
EDF Energy Customers Limited is a subsidiary of EDF Energy, one of the largest energy companies in the UK. As a supplier of gas and electricity, the company provides energy solutions to over 5 million customers across the country.
Sustainability is at the core of EDF Energy Customers Limited's operations. The company is committed to reducing carbon emissions and promoting renewable energy sources. They have invested in renewable energy projects such as wind farms and solar power plants, and have also implemented energy efficiency measures to reduce their own carbon footprint.
EDF Energy Customers Limited offers a range of products and services to meet the energy needs of their customers. They provide both fixed and variable rate tariffs, as well as options for customers to switch to renewable energy sources. The company also offers smart meters, energy saving tips, and online account management to help customers better manage their energy consumption.
The key people at EDF Energy Customers Limited include the managing director, Simone Rossi, and the chairman, Simone Rossi. The company also has a team of experts in energy and sustainability who work towards achieving their goals.
Customers can contact EDF Energy Customers Limited through their website or by phone. The company's registered office address is 40 Grosvenor Place, London, SW1X 7EN, United Kingdom. Their website, www.edfenergy.com, provides information about their products and services, sustainability initiatives, and ways to contact the company for support or inquiries.
In summary, EDF Energy Customers Limited is a leading energy supplier in the UK, committed to promoting sustainability and offering a variety of products and services to meet the energy needs of their customers. Their team of experts and easy-to-use contact options make them a reliable and customer-friendly company in the energy sector.
