| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Nov 2025 - 30 Apr 2026 | 28 May 2026 | 14 | 79% | 13% | 8% | 57% |
| 01 May 2025 - 31 Oct 2025 | 12 Dec 2025 | 29 | 78% | 10% | 12% | 65% |
| 01 Nov 2024 - 30 Apr 2025 | 18 Jun 2025 | 21 | 78% | 19% | 3% | 74% |
| 01 May 2024 - 31 Oct 2024 | 29 Nov 2024 | 36 | 70% | 14% | 16% | 84% |
| 01 Nov 2023 - 30 Apr 2024 | 29 Nov 2024 | 38 | 76% | 13% | 11% | 82% |
| 01 Nov 2019 - 30 Apr 2020 | 14 Oct 2020 | 10 | 93% | 3% | 4% | 15% |
| 01 May 2019 - 31 Oct 2019 | 14 Oct 2020 | 9 | 94% | 2% | 4% | 15% |
| 01 Nov 2018 - 30 Apr 2019 | 16 Oct 2019 | 13 | 97% | 1% | 2% | 8% |
| 01 May 2018 - 31 Oct 2018 | 28 Nov 2018 | 13 | 82% | 11% | 7% | 7% |
| 01 Nov 2017 - 30 Apr 2018 | 24 May 2018 | 20 | 76% | 14% | 9% | 6% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
The majority of suppliers require payment 15 days after we receive a statement, usually on the 1st of each month, so the payment rule is end of month plus 15. Some suppliers require payment 30 days after receipt of a statement. Some products require immediate payment at the time of booking (e.g. Low Cost Carriers), others are paid after travel. Airline tickets are paid weekly via IATA/BSP
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Disputes are sent in the first instance via email to suppliers and we work with them and franchisees for a swift resolution
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Travel Counsellors Limited is a British travel agency that specializes in providing personalized and sustainable travel experiences to its clients. Founded in 1994, the company has grown to become one of the leading independent travel companies in the UK.
As part of their sustainability efforts, Travel Counsellors Limited has implemented various initiatives to reduce their environmental impact, such as using eco-friendly suppliers and promoting responsible tourism practices. They also support various charitable organizations and have a dedicated team to monitor and improve their sustainability practices.
Their product and service offerings include customized travel packages, flights, accommodation, and transportation arrangements to various destinations around the world. They also offer 24/7 support to their clients, ensuring a stress-free travel experience.
The key people behind Travel Counsellors Limited include Steve Byrne, the CEO, and founder, who has over 30 years of experience in the travel industry. The company also has over 1,800 travel counsellors who work remotely and provide personalized service to their clients.
The registered office address of Travel Counsellors Limited is at 61-65 Stockport Road, Altrincham, Cheshire, WA15 8EW. Their website, www.travelcounsellors.co.uk, provides information on their services, destinations, and sustainability efforts. Customers can also contact them through their 24/7 helpline or by booking an appointment with a travel counsellor.
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