Ranked in 2 industries
This company is listed under more than one industry, so we show its position in each rather than picking one.
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Nov 2025 - 30 Apr 2026 | 28 May 2026 | 14 | 79% | 13% | 8% | 57% |
| 01 May 2025 - 31 Oct 2025 | 12 Dec 2025 | 29 | 78% | 10% | 12% | 65% |
| 01 Nov 2024 - 30 Apr 2025 | 18 Jun 2025 | 21 | 78% | 19% | 3% | 74% |
| 01 May 2024 - 31 Oct 2024 | 29 Nov 2024 | 36 | 70% | 14% | 16% | 84% |
| 01 Nov 2023 - 30 Apr 2024 | 29 Nov 2024 | 38 | 76% | 13% | 11% | 82% |
| 01 Nov 2019 - 30 Apr 2020 | 14 Oct 2020 | 10 | 93% | 3% | 4% | 15% |
| 01 May 2019 - 31 Oct 2019 | 14 Oct 2020 | 9 | 94% | 2% | 4% | 15% |
| 01 Nov 2018 - 30 Apr 2019 | 16 Oct 2019 | 13 | 97% | 1% | 2% | 8% |
| 01 May 2018 - 31 Oct 2018 | 28 Nov 2018 | 13 | 82% | 11% | 7% | 7% |
| 01 Nov 2017 - 30 Apr 2018 | 24 May 2018 | 20 | 76% | 14% | 9% | 6% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
The majority of suppliers require payment 15 days after we receive a statement, usually on the 1st of each month, so the payment rule is end of month plus 15. Some suppliers require payment 30 days after receipt of a statement. Some products require immediate payment at the time of booking (e.g. Low Cost Carriers), others are paid after travel. Airline tickets are paid weekly via IATA/BSP
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Disputes are sent in the first instance via email to suppliers and we work with them and franchisees for a swift resolution
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Travel Counsellors Limited operates as Travel Counsellors, a UK based travel agency that connects customers with a network of over 2,200 independent, home-based travel advisors worldwide. These advisors design tailor-made holidays including cruises, safaris, weddings and touring trips, offering personalised planning, quotes, bookings and ongoing support through to and during travel. Bookings are protected through the company's Financial Trust and ATOL cover where applicable. Customers can find an advisor by destination expertise, postcode or name, and access support via an app for flexible payments and 24/7 assistance. The company states it has over 30 years' experience and has arranged more than two million holidays.
Generated from the company's website and Companies House records. Sources: travelcounsellors.co.uk