TRAVEL COUNSELLORS LIMITED

PaymentCheck Score 2025
74Fair
vs last year
#2182 in UK
#39 in Software
#124 in North West

Company Information

Company Number
02133414
Registered Address
Venus No1 Old Park Lane, Trafford City, Manchester, England, M41 7HA
Status
Active
Employee Count
280
Turnover
£281,466,000
EBITDA
£14,951,000

Additional Details

Company Type
Private limited Company
Incorporated On
20 May 1987
Nature of Business
79110 - Travel agency activities
Industries
Software,Travel And Transportation
Region
North West

Time to Pay

Average Time to Pay
38 days
Shortest Period:0 days
Longest Period:0 days
Max Contractual:90 days

Payment Timeline

Within 30 Days
76%
31-60 Days
13%
After 60 Days
11%
Not Paid Within Terms82%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2024-11-29
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Nov 2024 - 30 Apr 202518 Jun 20252178%19%3%74%
01 Nov 2019 - 30 Apr 202014 Oct 20201093%3%4%15%
01 May 2019 - 31 Oct 201914 Oct 2020994%2%4%15%
01 Nov 2018 - 30 Apr 201916 Oct 20191397%1%2%8%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

The majority of suppliers require payment 15 days after we receive a statement, usually on the 1st of each month, so the payment rule is end of month plus 15. Some suppliers require payment 30 days after receipt of a statement. Some products require immediate payment at the time of booking (e.g. Low Cost Carriers), others are paid after travel. Airline tickets are paid weekly via IATA/BSP.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

Late receipt of supplier statements can lead to late payments

Maximum contractual payment period agreed

90

Dispute Resolution Process

Disputes are sent in the first instance via email to suppliers and we work with them for a swift resolution.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

Travel Counsellors Limited is a British travel agency that specializes in providing personalized and sustainable travel experiences to its clients. Founded in 1994, the company has grown to become one of the leading independent travel companies in the UK.

As part of their sustainability efforts, Travel Counsellors Limited has implemented various initiatives to reduce their environmental impact, such as using eco-friendly suppliers and promoting responsible tourism practices. They also support various charitable organizations and have a dedicated team to monitor and improve their sustainability practices.

Their product and service offerings include customized travel packages, flights, accommodation, and transportation arrangements to various destinations around the world. They also offer 24/7 support to their clients, ensuring a stress-free travel experience.

The key people behind Travel Counsellors Limited include Steve Byrne, the CEO, and founder, who has over 30 years of experience in the travel industry. The company also has over 1,800 travel counsellors who work remotely and provide personalized service to their clients.

The registered office address of Travel Counsellors Limited is at 61-65 Stockport Road, Altrincham, Cheshire, WA15 8EW. Their website, www.travelcounsellors.co.uk, provides information on their services, destinations, and sustainability efforts. Customers can also contact them through their 24/7 helpline or by booking an appointment with a travel counsellor.

Financial Metrics

Cash
£84,397,000
Net Worth
£42,991,000
Total Current Assets
£134,200,000
Total Current Liabilities
£133,702,000

Company Location