DUNELM (SOFT FURNISHINGS) LTD
Company Information
- Company Number
- 02129238
- Registered Address
- Dunelm Store Support Centre Watermead Business Park, Syston, Leicester, Leicestershire, LE7 1AD
- Status
- Active
- Employee Count
- 7,510
- Turnover
- £1,706,500,000
- EBITDA
- £298,500,000
Additional Details
- Website
- https://dunelm.com
- Company Type
- Private limited Company
- Incorporated On
- 8 May 1987
- Nature of Business
- 32990 - Other manufacturing not elsewhere classified47510 - Retail sale of textiles in specialised stores47910 - Retail sale via mail order houses or via Internet
- Industries
- Commerce Models, Property-related Goods And Services
- Region
- East Midlands
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 30 Dec 2024 - 28 Jun 2025 | 23 Jul 2025 | 44 | 9% | 91% | 0% | 1% |
| 30 Jun 2024 - 29 Dec 2024 | 22 Jan 2025 | 45 | 4% | 96% | 0% | 1% |
| 02 Jan 2024 - 29 Jun 2024 | 16 Jul 2024 | 45 | 7% | 92% | 0% | 1% |
| 02 Jul 2023 - 01 Jan 2024 | 23 Jan 2024 | 44 | 7% | 92% | 0% | 1% |
| 27 Dec 2021 - 02 Jul 2022 | 28 Jul 2022 | 44 | 7% | 92% | 1% | 1% |
| 27 Jun 2021 - 26 Dec 2021 | 24 Jan 2022 | 45 | 7% | 92% | 1% | 1% |
| 28 Jun 2020 - 26 Jun 2021 | 26 Jul 2021 | 45 | 5% | 94% | 1% | 1% |
| 30 Jun 2019 - 30 Dec 2019 | 29 Jan 2020 | 46 | 5% | 92% | 3% | 2% |
| 01 Jan 2019 - 29 Jun 2019 | 25 Jul 2019 | 46 | 8% | 90% | 2% | 3% |
| 01 Jul 2018 - 31 Dec 2018 | 23 Jan 2019 | 44 | 12% | 86% | 2% | 5% |
| 02 Jan 2018 - 30 Jun 2018 | 24 Jul 2018 | 45 | 11% | 85% | 4% | 6% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Payment is made not later than 30 days after the end of the month in which Dunelm received the Seller’s invoice
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Dispute Resolution Process
Dunelm is committed to dealing with its suppliers in a fair manner. Initial contact is via the Accounts Payable teams through a dedicated email address. Disputes can be escalated to Buying teams, Finance Leadership and ultimately Executive Leadership.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
DUNELM (SOFT FURNISHINGS) LTD is a leading British retailer of home furnishings, headquartered in Leicestershire. Founded in 1979, the company has grown to become the UK's largest homeware retailer, offering a wide range of products including bedding, curtains, furniture, and kitchenware.
The company is committed to sustainability and has a dedicated sustainability program in place. This includes initiatives such as reducing waste, recycling, and using sustainable materials in their products. DUNELM also works closely with its suppliers to ensure ethical and sustainable sourcing of materials.
Their products are known for their high quality and affordable prices. They have a wide range of options to suit different styles and budgets, from modern and contemporary to traditional and classic. DUNELM also offers made-to-measure services for curtains, blinds, and cushions, allowing customers to create a personalized look for their homes.
The key people at DUNELM include CEO Nick Wilkinson and Chairman Andy Harrison. The company has over 170 stores across the UK and also operates an e-commerce website, making it convenient for customers to shop from the comfort of their own homes.
Their registered office address is Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD. The company's website, www.dunelm.com, provides detailed information about their products, services, and sustainability efforts. Customers can also contact DUNELM through their customer service hotline or email for any inquiries or assistance. Overall, DUNELM is a reputable and sustainable company that offers a wide range of high-quality home furnishings to meet the needs of their customers.
