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© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell

PAYMENTCHECK
HomeCompany SearchBlogAwards
Sectors›Financial Services›DOMESTIC & GENERAL SERVICES LIMITED

DOMESTIC & GENERAL SERVICES LIMITED

PaymentCheck Score 2025
92Excellent
↑ 7.1vs last year
#725 in UK
#183 in Financial Services
#343 in London

Company Information

Company Number
01970780
Registered Address
Swan Court 11 Worple Road, Wimbledon, London, SW19 4JS
Status
Active
Employee Count
2,114
Turnover
£335,534,000
EBITDA
£105,816,000

Additional Details

Website
https://dongen.com
Company Type
Private limited Company
Incorporated On
13 December 1985
Nature of Business
65120 - Non-life insurance
65202 - Non-life reinsurance
Industries
Financial Services, Hardware, Property, Infrastructure And Construction, Property-related Goods And Services, Supply Chain, Manufacturing And Commerce Models
Region
London
Eligible for Certification

Score of 92.1/100 qualifies for PaymentCheck Certification

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Time to Pay

Average Time to Pay
23 days
Shortest Period:30 days
Longest Period:0 days
Max Contractual:30 days

Payment Timeline

Within 30 Days
88%
31-60 Days
11%
After 60 Days
1%
Not Paid Within Terms11%

Payment Features

Participates in Codes✗ No
E-Invoicing✗ No
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Performance Reports History

Reporting Period Filed: 2025-04-29
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Apr 2025 - 30 Sept 202531 Oct 20252390%9%1%3%
01 Oct 2023 - 31 Mar 202418 Apr 20242482%16%2%20%
01 Apr 2023 - 30 Sept 202319 Oct 20232577%18%5%28%
01 Apr 2022 - 30 Sept 202210 Oct 20222288%10%2%15%
01 Oct 2021 - 31 Mar 202229 Apr 20222289%9%2%14%
01 Apr 2021 - 30 Sept 202120 Oct 20213159%36%5%48%
01 Oct 2020 - 31 Mar 202111 May 20213356%37%7%49%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

We have standard payment terms of 30 days, but the organisation does allow for shorter payment terms for selected suppliers, however the majority are paid within 30 days.

Were there any changes to the standard payment terms in the reporting period?

No information available

Any other information about payment terms

No additional information

Maximum contractual payment period agreed

30

Dispute Resolution Process

Invoices which are disputed are sent to the relevant manager within D&G to resolve with the supplier. A dedicated email address is available for suppliers to enquire of the status of their payments. Any overdue invoices will be investigated, and an update will be given promptly to the supplier.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

❌

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

❌

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

❌

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

❌

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

Domestic & General Services Limited is a British company that specializes in providing insurance and warranty services for household appliances, electronics, and home systems. The company was founded in 1912 and is headquartered in Wimbledon, London.

The main activities of Domestic & General Services Limited include offering insurance policies and extended warranties for a wide range of household products such as washing machines, refrigerators, televisions, and heating systems. They also provide repair and maintenance services for these products, ensuring that their customers' appliances and systems are always in good working condition.

As part of their commitment to sustainability, Domestic & General Services Limited has implemented several initiatives to reduce their environmental impact. They have introduced paperless billing and have also invested in energy-efficient technologies in their offices. The company also encourages their employees to adopt more sustainable practices in their daily work.

One of the key people in the company is the Chief Executive Officer, Kevin Brown, who has been with the company since 2016. He is responsible for the overall management and strategic direction of the company.

For customer inquiries, Domestic & General Services Limited can be reached through their website at www.domesticandgeneral.com or by calling their customer service hotline at 0330 100 7000. Their registered office address is Swan Court, 11 Worple Road, Wimbledon, London, SW19 4JS.

In conclusion, Domestic & General Services Limited is a leading provider of insurance and warranty services for household products, with a strong commitment to sustainability. With their range of products and services, and a dedicated team of professionals, they strive to provide their customers with peace of mind and efficient solutions for their household needs.

Financial Metrics

Cash
£1,885,000
Net Worth
£413,191,000
Total Current Assets
£684,309,000
Total Current Liabilities
£297,131,000

Company Location

PaymentCheck

Our mission is to change the culture of late payments in the UK and help save over 55,000 companies every year which close due to cashflow issues.

Services

  • Payment Check
  • Business Solutions
  • API Access
  • Invoice Calculator
  • Get Certified

Company

  • About Us
  • Contact
  • Blog
  • Search Archive
  • Compare
  • EULA
  • Privacy Policy
  • Terms and Conditions

Awards

  • Methodology
  • 2025 Awards
  • 2024 Awards
  • 2023 Awards
  • 2022 Awards
  • 2021 Awards
  • 2020 Awards

Contact

  • office@paymentcheck.co.uk
  • +44 (0) 7915 608 057
  • Send Your Story

© 2026 Payment Check Ltd

Registered Address: 3rd Floor Suite 207 Regent Street London W1B 3HH

Made by Alastair Campbell