AMERICAN EXPRESS SERVICES EUROPE LIMITED
Company Information
- Company Number
- 01833139
- Registered Address
- Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX
- Status
- Active
- Employee Count
- 4,125
- Turnover
- £1,694,457,000
- EBITDA
- £170,084,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 16 July 1984
- Nature of Business
- 82990 - Other business support service activities not elsewhere classified
- Industries
- Travel And Transportation
- Region
- London
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 24 Jul 2025 | 7 | 93% | 6% | 1% | 1% |
| 01 Jan 2024 - 30 Jun 2024 | 22 Jul 2024 | 1 | 98% | 1% | 1% | 1% |
| 01 Jul 2023 - 31 Dec 2023 | 11 Jan 2024 | 2 | 98% | 1% | 1% | 1% |
| 01 Jan 2023 - 30 Jun 2023 | 04 Aug 2023 | 1 | 98% | 1% | 1% | 1% |
| 01 Jun 2022 - 31 Dec 2022 | 09 Jan 2023 | 2 | 98% | 2% | 1% | 1% |
| 01 Jan 2022 - 30 Jun 2022 | 15 Jul 2022 | 3 | 96% | 3% | 1% | 1% |
| 01 Jul 2021 - 31 Dec 2021 | 13 Jan 2022 | 2 | 97% | 2% | 1% | 1% |
| 01 Jan 2021 - 30 Jun 2021 | 12 Jul 2021 | 2 | 97% | 2% | 1% | 1% |
| 01 Jul 2019 - 31 Dec 2019 | 28 Jan 2020 | 2 | 97% | 2% | 0% | 0% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
American Express’ standard contract length is 3 years with standard payment days of 60 after receipt of a correct, undisputed, timely provided and properly due VAT invoice. In many instances we raise purchase orders with suppliers and again the standard payment days is 60
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
For suppliers where we sign contracts (not purchase orders) Amex has a range of payment tool options that can allow suppliers to be paid faster than the standard 60 days
Maximum contractual payment period agreed
60
Dispute Resolution Process
The process for resolving potential disputes is explicitly set out in all contracts that American Express enters into with its Suppliers. If there are any disputes / issues around payments or invoices, the first action is for Supplier to get in touch with their contact in American Express. In the event an issue cannot be resolved, then the American Express Procurement team will review the matter and work with the Supplier to identify a solution. In addition, Suppliers are able to contact the Vendor Payables team in order to check the status of their invoice(s) in the payments cycle
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
American Express Services Europe Limited is a subsidiary of American Express, a global financial services company. The company is headquartered in London, United Kingdom and provides a wide range of financial products and services to its customers.
The company's sustainability program focuses on reducing its environmental impact through various initiatives such as energy and water conservation, waste reduction, and promoting sustainable practices among its employees and suppliers. They also aim to support communities through charitable donations and volunteering programs.
The products and services offered by American Express Services Europe Limited include credit cards, charge cards, and travel services. Their credit cards offer various benefits such as reward points, cashback, and travel insurance. They also provide corporate cards and business travel services to help companies manage their expenses efficiently.
The key people at American Express Services Europe Limited include Colin O'Flaherty, the President and Managing Director, and Lisa Gregg, the Chief Marketing Officer. They are supported by a team of experienced professionals who are dedicated to providing quality services to their customers.
For more information, customers can visit the company's website at www.americanexpress.com/uk or contact them at their registered office address: 1 John Street, Brighton BN88 1NH, United Kingdom. American Express Services Europe Limited is committed to providing excellent customer service and helping individuals and businesses achieve their financial goals while also promoting sustainability and giving back to the community.
