PETS AT HOME LTD
Company Information
- Company Number
- 01822577
- Registered Address
- Epsom Avenue, Stanley Green Trading Estate, Handforth, Cheshire, SK9 3RN
- Status
- Active
- Employee Count
- 7,182
- Turnover
- £1,278,705,000
- EBITDA
- £122,715,000
Additional Details
- Company Type
- Private limited Company
- Incorporated On
- 7 June 1984
- Nature of Business
- 47789 - Other retail sale of new goods in specialised stores (not commercial art galleries and opticians)
- Industries
- Environment,Agriculture And Waste
- Region
- North West
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 28 Mar 2025 - 11 Sept 2025 | 13 Oct 2025 | 57 | 21% | 29% | 50% | 0% |
| 31 Mar 2023 - 14 Sept 2023 | 08 Jan 2024 | 25 | 69% | 15% | 15% | 3% |
| 29 Mar 2022 - 28 Sept 2022 | 27 Oct 2022 | 59 | 18% | 30% | 52% | 21% |
| 29 Mar 2021 - 28 Sept 2021 | 25 Oct 2021 | 53 | 23% | 34% | 43% | 20% |
| 29 Sept 2020 - 28 Mar 2021 | 22 Apr 2021 | 50 | 25% | 35% | 40% | 17% |
| 29 Mar 2019 - 28 Sept 2019 | 23 Oct 2019 | 52 | 19% | 38% | 43% | 19% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
The business' standard payment terms are 75 days. The maximum contractual payment period is 75 days. Any early settlement discounts are refelected in payments terms such as Z73, which is if payment is made within 7 days then a 3% discount can be taken. There have been no changes to the standard payment terms in the reporting period, however if there were, suppliers would be notified in writing, by email.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Dispute Resolution Process
The group has a process in place for resolving disputes relating to payment. In the event of a dispute, the Accounts Payable Team would notify the vendor in writing (via email) of the existence and nature of the dispute and seek to agree a credit note or alternative resolution so that a payment can be made. Credit claims are raised with agreement from the vendor. Resolution time would be expected to be within 7 to 14 days depending on the nature of the dispute, meaning that vendor payment terms could still be met. The Accounts Payable email is purchaseledger@petsathome.co.uk.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
PETS AT HOME LTD is a leading retailer of pet products and services in the United Kingdom. Founded in 1991, the company's mission is to make sure pets and their owners have access to the best products, services, and advice to keep them happy and healthy.
The company offers a wide range of products for pets, including food, toys, bedding, and healthcare products. They also provide services such as grooming, veterinary care, and pet insurance. PETS AT HOME LTD is committed to sustainability and has implemented several initiatives to reduce its environmental impact. They have set targets to reduce their carbon emissions, waste, and water usage. The company also encourages recycling and offers a recycling program for packaging and old pet products.
PETS AT HOME LTD is led by a team of experienced executives, including Peter Pritchard as the CEO and Mike Iddon as the CFO. The company has over 450 stores across the UK, as well as an online store, making it easily accessible to pet owners. Their website, www.petsathome.com, provides customers with information about their products and services, as well as helpful articles and tips for pet care.
The registered office address for PETS AT HOME LTD is Epsom Avenue, Stanley Green Trading Estate, Handforth, Cheshire, SK9 3RN. The company also has a customer service team available to assist with any inquiries or concerns. Overall, PETS AT HOME LTD is dedicated to providing quality products and services for pets while also prioritizing sustainability efforts.
