SANTANDER INSURANCE SERVICES UK LIMITED

PaymentCheck Score 2023
83Good
10.4vs last year
#1675 in UK
#245 in Financial Services
#749 in London

Company Information

Company Number
01492302
Registered Address
2 Triton Square, Regent's Place, London, NW1 3AN
Status
Active
Employee Count
29
Turnover
£61,767,000
EBITDA
£315,000

Additional Details

Company Type
Private limited Company
Incorporated On
21 April 1980
Nature of Business
64999 - Financial intermediation not elsewhere classified
Industries
Financial Services
Region
London

Time to Pay

Average Time to Pay
22 days
Shortest Period:30 days
Longest Period:0 days
Max Contractual:30 days

Payment Timeline

Within 30 Days
79%
31-60 Days
7%
After 60 Days
14%
Not Paid Within Terms21%

Payment Features

Participates in Codes✗ No
E-Invoicing✓ Yes
Supply Chain Finance✗ No

Payment Score History

Excellent (80+) Good (60-79) Fair (40-59) Poor (20-39) Very Poor (<20)

Company Review

Trend Analysis

The data shows a fluctuating trend in the average time taken for SANTANDER INSURANCE SERVICES UK LIMITED to pay their invoices. In 2018, the average time was 21 days, which increased to 26 days in the second half of the year. However, in 2019, there was a significant decrease in the average time to 13 days. This trend continued in the first half of 2020, with an increase to 24 days, but then a sharp decrease to 10 days in the second half of the year. In 2021, there was a slight increase to 15 days, followed by a decrease to 7 days in the second half of the year. In the first half of 2022, there was another increase to 17 days, followed by a decrease to 13 days in the second half of the year. The trend seems to be fluctuating, but overall, there is a decrease in the average time taken to pay invoices.

Volatility Analysis

The data also shows volatility in the percentage of invoices paid within 30 days. In the first half of 2018, 86% of invoices were paid within 30 days, which decreased to 84% in the second half of the year. In 2019, there was a significant increase to 92%, followed by a further increase to 98% in the second half of the year. However, in the first half of 2020, there was a decrease to 75%, followed by an increase to 96% in the second half of the year. In 2021, there was a slight decrease to 87%, followed by an increase to 95% in the second half of the year. In the first half of 2022, there was another decrease to 86%, followed by an increase to 96% in the second half of the year. The data shows volatility in these percentages, but there is an overall increase in the percentage of invoices paid within 30 days.

Performance Reports History

Reporting Period Filed: 2023-08-18
Reporting PeriodFiling DateAverage Time to Pay (days)Paid within 30 daysPaid 31-60 daysPaid after 60 daysNot Paid within Terms
01 Jan 2023 - 30 Jun 202318 Aug 20232279%7%14%21%
01 Jul 2022 - 31 Dec 202216 Feb 20231396%0%4%4%
01 Jan 2022 - 30 Jun 202202 Aug 20221786%14%0%18%
01 Jul 2021 - 31 Dec 202109 Feb 2022795%5%0%5%
01 Jan 2021 - 30 Jun 202102 Aug 20211587%13%0%13%
01 Jul 2020 - 31 Dec 202008 Feb 20211096%2%2%4%
01 Jan 2020 - 30 Jun 202028 Jul 20202475%10%15%25%
01 Jul 2019 - 31 Dec 201930 Jan 20201398%0%2%2%
01 Jan 2019 - 30 Jun 201926 Jul 20191392%8%0%8%
01 Jul 2018 - 31 Dec 201801 Feb 20192684%10%6%16%
01 Jan 2018 - 30 Jun 201831 Jul 20182186%9%6%14%

Payment Time Trends

Payment Distribution Trends

Invoice Payment Practices

This information is as reported by the business, and responses are in their own words.

Payment Terms

Standard payment terms

Santander Insurance Services UK Limited payment terms are 30 days. There are no contracts for which there are longer payment terms and there have been no changes to this arrangement in the period.

Were there any changes to the standard payment terms in the reporting period?

No

Any other information about payment terms

N/A

Maximum contractual payment period agreed

30

Dispute Resolution Process

If a supplier has a dispute regarding payment, there is an established escalation and investigation process in place. Should the supplier remain unhappy at the outcome of the initial escalation and investigation, they can refer the matter to an independent body. Information regarding this process is included in the standard contract terms.

Other Payment Information

Has this business signed up to a code of conduct or standards on payment practices?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No information available

Company Summary

SANTANDER INSURANCE SERVICES UK LIMITED is a leading insurance company in the United Kingdom, providing a wide range of insurance products and services. The company is committed to sustainability and has a strong focus on environmental, social, and governance (ESG) practices.

The company offers a variety of insurance products, including home, car, travel, life, and pet insurance. They also provide financial protection for businesses and offer pension plans, investment options, and retirement solutions. Their insurance policies are designed to meet the diverse needs of their customers and provide them with peace of mind.

SANTANDER INSURANCE SERVICES UK LIMITED has a dedicated sustainability program that aims to reduce their environmental impact, promote social responsibility, and ensure good governance practices. They have implemented various initiatives to reduce their carbon footprint, such as using renewable energy sources and promoting paperless operations. The company also supports various community projects and charities through their corporate social responsibility (CSR) efforts.

The key people at SANTANDER INSURANCE SERVICES UK LIMITED include the CEO, Ana Botín, and the Chairman, Shriti Vadera. They have a team of experienced professionals who are committed to providing excellent customer service and driving the company's sustainability efforts.

To contact SANTANDER INSURANCE SERVICES UK LIMITED, customers can visit their website at https://www.santander.co.uk/insurance or call their customer service hotline at 0800 068 8444. The company's registered office address is 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom.

In summary, SANTANDER INSURANCE SERVICES UK LIMITED is a reputable insurance company in the UK, offering a range of products and services to meet the needs of their customers. They are committed to sustainability and have implemented various initiatives to reduce their environmental impact and promote social responsibility. With experienced leadership and a strong focus on CSR, the company continues to be a trusted and responsible player in the insurance industry.

Financial Metrics

Cash
£46,536,000
Net Worth
£37,719,000
Total Current Assets
£50,215,000
Total Current Liabilities
£12,496,000

Company Location