UNITED RESPONSE
Company Information
- Company Number
- 01133776
- Registered Address
- Unit Co.3b Corinthian House, 17 Lansdowne Road, Croydon, Surrey, United Kingdom, CR0 2BX
- Status
- Active
- Employee Count
- 3,358
- Turnover
- £106,691,000
- EBITDA
- -£978,000
Additional Details
- Company Type
- Private company limited by guarantee without share capital
- Incorporated On
- 11 September 1973
- Nature of Business
- 96090 - Other service activities not elsewhere classified
- Industries
- Care Services
- Region
- South East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Company Review
Trend Analysis
UNITED RESPONSE exhibits an average payment time of 38 days, with a positive trend showing 56% of invoices paid within 30 days. However, a notable 13% extend beyond 60 days, indicating that while a majority are processed reasonably quickly, a segment of payments experience significant delays. This suggests an inconsistent payment trajectory that isn't uniformly prompt for all transactions.
Volatility Analysis
The payment profile presents a degree of unpredictability; while 56% are reliably paid within 30 days, the combined 15% (13% over 60 days and 2% late) introduce a moderate risk of extended payment cycles. This variability means suppliers cannot consistently forecast cash flow based on standard 30-day terms. Such distribution suggests a risk of cash flow strain if a significant number of transactions fall into the slower payment categories.
Summary Analysis
Suppliers should assess UNITED RESPONSE as a moderate payment risk, requiring careful consideration of their capacity to manage a 38-day average payment cycle. Key decision factors include the supplier's ability to absorb potential delays for up to 15% of invoices and the importance of this specific client. Risk mitigation could involve negotiating shorter payment terms, implementing credit limits, or offering discounts for early payment to encourage more timely settlement.
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Apr 2021 - 30 Sept 2021 | 05 Nov 2021 | 32 | 51% | 27% | 22% | 4% |
| 01 Oct 2020 - 31 Mar 2021 | 04 May 2021 | 38 | 56% | 29% | 13% | 2% |
| 01 Apr 2019 - 30 Sept 2019 | 01 Nov 2019 | 32 | 73% | 19% | 6% | 2% |
| 01 Jul 2018 - 31 Mar 2019 | 13 May 2019 | 33 | 71% | 20% | 8% | 1% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
Where payment terms are not advised, United Response assumes 30 days standard payment days, but aims to pay small sole proprietor businesses within 14
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
n/a
Maximum contractual payment period agreed
60
Dispute Resolution Process
Invoices, statements and complaints should be addressed to accounts.payable@unitedresponse.org.uk and complaints will be addressed as a priority. United Response makes 2 weekly payment runs (with the exception of the month-end close week) so payments are processed as close to due date as possible. Statements are reviewed and copy invoices requested where necessary. United Response contacts suppliers with disputed invoices as soon as recognised. Complaints are dealt with on receipt, going back to the person or service referenced on the invoice
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
UNITED RESPONSE is an active private company limited by guarantee without share capital. This legal structure typically denotes an organisation established for collective action or a specific social purpose, rather than for the distribution of profits to shareholders.
The company was incorporated on 11 September 1973 and holds company number 01133776. Its registered office is located at Unit Co.3b Corinthian House, 17 Lansdowne Road, Croydon, Surrey, United Kingdom, CR0 2BX, placing its operational base within the South East region.
Companies limited by guarantee without share capital often provide services related to their founding objectives, such as community support, advocacy, education, or other charitable activities. These organisations typically focus on delivering their mission through various support or engagement programmes.
