| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2019 - 30 Jun 2019 | 18 Dec 2019 | 48 | 30% | 49% | 21% | 64% |
| 01 Jul 2018 - 31 Dec 2018 | 18 Dec 2019 | 48 | 29% | 51% | 20% | 68% |
| 01 Jan 2018 - 30 Jun 2018 | 31 Jul 2018 | 44 | 32% | 52% | 16% | 63% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Goods not for resale – Invoices are paid weekly on 30 days payment terms, limited exceptions to the terms do exist primarily for landlords and utility companies. Goods for resale – Our payment terms are variable and are dependent on agreements with a given supplier. Payment terms average out at around 45 days, across this category of supplier. Validated and due invoices will be paid in the payment run that occurs closest to these agreement timeframes. Payment runs are processed weekly with a value date of the Friday.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
90
Invoice queries are in the main the responsibility of the Accounts Payable team, other departments involved are Logistics who will advise the supplier of discrepancies at the point of delivery, this is likely to result in a credit or debit note being provided, the goods not for resale will be resolved by the Accounts Payable team in conjunction with the local stakeholders . In the first instance direct verbal or e-mail communication by the Accounts Payable team with the supplier’s finance function is the usual method of resolving disputes. If it is not possible to resolve by this method, the issue is escalated to the buyer, and they then take ownership of the dispute. The Company maintains an electronic purchase invoice query log; this is generated weekly and is distributed by e-mail to all relevant parties within our business, key metrics included are dispute type; price or quantity, also the days an invoice is overdue.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
The Nuance Group (UK) Limited is registered under a retail classification and forms part of Avolta, formerly known as Dufry, a global travel retail group. Avolta operates retail, convenience and food and beverage outlets across airports and other travel hubs, running around 5,100 outlets in 70 countries. This UK-registered company represents Avolta's presence in the United Kingdom, operating within the group's travel retail business rather than as an independent trading brand. No further detail on its specific UK operations, such as particular airport locations or store formats, is provided in the available evidence.
Generated from the company's website and Companies House records. Sources: dufry.com