| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Sept 2025 - 28 Feb 2026 | 31 Mar 2026 | 38 | 49% | 46% | 5% | 7% |
| 01 Mar 2025 - 31 Aug 2025 | 29 Sept 2025 | 33 | 50% | 48% | 2% | 4% |
| 01 Sept 2024 - 28 Feb 2025 | 27 Mar 2025 | 33 | 50% | 47% | 3% | 4% |
| 01 Mar 2024 - 31 Aug 2024 | 26 Sept 2024 | 33 | 52% | 46% | 2% | 4% |
| 01 Sept 2023 - 29 Feb 2024 | 26 Mar 2024 | 32 | 52% | 44% | 4% | 4% |
| 01 Sept 2022 - 28 Feb 2023 | 24 Mar 2023 | 36 | 45% | 49% | 6% | 7% |
| 01 Mar 2022 - 31 Aug 2022 | 28 Sept 2022 | 37 | 43% | 53% | 4% | 5% |
| 01 Sept 2021 - 28 Feb 2022 | 31 Mar 2022 | 36 | 43% | 53% | 4% | 5% |
| 01 Mar 2021 - 31 Aug 2021 | 29 Sept 2021 | 38 | 43% | 53% | 4% | 6% |
| 01 Sept 2020 - 28 Feb 2021 | 30 Mar 2021 | 47 | 38% | 57% | 5% | 12% |
| 01 Mar 2020 - 31 Aug 2020 | 30 Sept 2020 | 46 | 26% | 71% | 3% | 4% |
| 01 Sept 2019 - 29 Feb 2020 | 31 Mar 2020 | 50 | 34% | 41% | 25% | 11% |
| 01 Mar 2019 - 31 Aug 2019 | 30 Sept 2019 | 58 | 16% | 34% | 50% | 8% |
| 01 Sept 2018 - 28 Feb 2019 | 29 Mar 2019 | 71 | 18% | 14% | 68% | 18% |
| 01 Sept 2017 - 28 Feb 2018 | 29 Mar 2018 | 64 | 22% | 20% | 58% | 19% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
A process is in place for onboarding new suppliers whereby SMEs are identified and put on 30 days payment terms and all other suppliers are on 60 days payment terms
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Supplier payment queries are initially managed by a dedicated Accounts Payable queries team within the Financial Shared Services Centre, providing a central point of contact for vendors. Queries are logged, tracked and responded to in line with defined service level agreements (SLAs) to ensure timely resolution. Where required, queries are escalated to the relevant operational teams or Procurement to support investigation and resolution, particularly in cases involving pricing, contractual terms or service delivery disputes. Sodexo places a high priority on the timely payment of suppliers and the effective resolution of queries. Over recent years, we have invested in tools and technology within our Shared Service Centre, including OCR and digital solutions, to improve invoice processing, enhance visibility and support suppliers more efficiently. In addition, our dispute resolution approach is supported by our standard terms and conditions, which set out clear processes and expectations for raising and resolving disputes. We also provide support through Supply Management initiatives, including access to alternative financing and payment solutions where appropriate.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Sodexo Limited is the UK registered entity of the Sodexo group, previously named Gardner Merchant Limited and then Sodexho Limited. Companies House records its nature of business as head office activities, reflecting its role as part of a wider international group rather than a standalone trading operation. The associated group activities span catering, cleaning, facilities and building maintenance, energy management, waste management and grounds and gardening services, delivered to client premises across sectors. The entity is based in London and remains active, with the group continuing to provide these facilities and support services on a wide client basis.
Generated from the company's website and Companies House records. Sources: find-and-update.company-information.service.gov.uk