Score of 92.2/100 qualifies for PaymentCheck Certification
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jul 2025 - 31 Dec 2025 | 28 Jan 2026 | 24 | 94% | 4% | 2% | 14% |
| 01 Jan 2025 - 30 Jun 2025 | 23 Jul 2025 | 14 | 99% | 1% | 0% | 31% |
| 01 Jul 2024 - 31 Dec 2024 | 27 Jan 2025 | 17 | 97% | 3% | 0% | 18% |
| 01 Jan 2024 - 30 Jun 2024 | 18 Jul 2024 | 17 | 97% | 3% | 0% | 19% |
| 01 Jul 2023 - 31 Dec 2023 | 25 Jan 2024 | 18 | 97% | 3% | 0% | 13% |
| 01 Jan 2023 - 30 Jun 2023 | 31 Jul 2023 | 17 | 98% | 2% | 0% | 19% |
| 01 Jul 2022 - 31 Dec 2022 | 27 Jan 2023 | 16 | 98% | 2% | 0% | 25% |
| 01 Jul 2021 - 31 Dec 2021 | 25 Jan 2022 | 17 | 99% | 1% | 0% | 12% |
| 01 Jan 2021 - 30 Jun 2021 | 27 Jul 2021 | 19 | 97% | 3% | 0% | 17% |
| 01 Jul 2020 - 31 Dec 2020 | 26 Jan 2021 | 23 | 99% | 1% | 0% | 14% |
| 01 Jan 2020 - 30 Jun 2020 | 24 Jul 2020 | 17 | 98% | 2% | 0% | 26% |
| 01 Jul 2019 - 31 Dec 2019 | 27 Jan 2020 | 18 | 98% | 2% | 0% | 18% |
| 01 Jan 2019 - 30 Jun 2019 | 29 Jul 2019 | 16 | 98% | 2% | 0% | 22% |
| 01 Jul 2018 - 31 Dec 2018 | 28 Jan 2019 | 17 | 98% | 2% | 0% | 20% |
| 01 Jan 2018 - 30 Jun 2018 | 26 Jul 2018 | 14 | 98% | 1% | 1% | 28% |
This information is as reported by the business, and responses are in their own words.
Standard payment terms
Where Consumers' Association operates its relationships on its own terms, the standard contractual length of time for payment of invoices is 30 days. The maximum length of time applied during the reporting period was 30 days. There were no changes to the standard payment terms during the reporting period.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
30
Complaints or concerns relating to payment practices will, in the first instance, be considered and/or investigated by the finance team following receipt. Disputes are handled on a case by case basis with appropriate input from the relationship manager, Group Risk and Group Legal as considered necessary. Supplier correspondence relating to invoices, changes to details and complaints should be sent directly to the finance team via email.
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
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Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
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Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
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Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
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During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
The Consumers' Association is a British organization that works to protect the rights and interests of consumers. They have a strong focus on sustainability and offer a range of products and services to help consumers make informed choices.
Their sustainability program includes initiatives such as promoting eco-friendly products and services, advocating for fair trade and ethical business practices, and encouraging sustainable consumption habits. They also conduct research and provide information on sustainable living and consumer issues.
The Consumers' Association is led by a team of key people, including a CEO, a board of directors, and a council of members. They work closely with government agencies, businesses, and other organizations to promote consumer rights and sustainability.
Consumers can access the association's services through their website, which offers resources such as product reviews, consumer guides, and a complaint resolution service. They also offer a consumer helpline where people can seek advice and assistance with consumer-related issues.
The registered office address for the Consumers' Association is located in London, and their website is www.which.co.uk. They are a non-profit organization and rely on membership fees and donations to fund their activities. Overall, the Consumers' Association is a valuable resource for British consumers, advocating for their rights and promoting sustainable choices.
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