ARRIVA CYMRU LIMITED
Company Information
- Company Number
- 00155374
- Registered Address
- 1 Admiral Way Doxford, International Business Park, Sunderland, Tyne & Wear, SR3 3XP
- Status
- Active
- Employee Count
- 450
- Turnover
- £24,845,000
- EBITDA
- £3,434,000
Additional Details
- Website
- https://arriva.co.uk
- Company Type
- Private limited Company
- Incorporated On
- 22 May 1919
- Nature of Business
- 49319 - Other urban, suburban or metropolitan passenger land transport (not underground, metro or similar)
- Industries
- Travel And Transportation
- Region
- North East
Time to Pay
Payment Timeline
Payment Features
Payment Score History
Performance Reports History
| Reporting Period | Filing Date | Average Time to Pay (days) | Paid within 30 days | Paid 31-60 days | Paid after 60 days | Not Paid within Terms |
|---|---|---|---|---|---|---|
| 01 Jan 2025 - 30 Jun 2025 | 29 Jul 2025 | 53 | 17% | 78% | 5% | 11% |
| 01 Jan 2024 - 30 Jun 2024 | 25 Jul 2024 | 52 | 18% | 76% | 6% | 10% |
| 01 Jul 2023 - 31 Dec 2023 | 24 Jan 2024 | 51 | 18% | 75% | 7% | 13% |
| 01 Jan 2023 - 30 Jun 2023 | 27 Jul 2023 | 54 | 17% | 73% | 10% | 17% |
| 01 Jul 2022 - 31 Dec 2022 | 19 Jan 2023 | 59 | 14% | 72% | 14% | 24% |
| 01 Jan 2021 - 30 Jun 2021 | 26 Jul 2021 | 56 | 17% | 70% | 13% | 24% |
| 01 Jul 2019 - 31 Dec 2019 | 28 Jan 2020 | 56 | 22% | 69% | 9% | 27% |
| 01 Jan 2019 - 30 Jun 2019 | 22 Jul 2019 | 51 | 19% | 64% | 17% | 30% |
| 01 Jul 2018 - 31 Dec 2018 | 23 Jan 2019 | 44 | 26% | 66% | 9% | 70% |
Payment Time Trends
Payment Distribution Trends
Invoice Payment Practices
This information is as reported by the business, and responses are in their own words.
Payment Terms
Standard payment terms
It is the company’s policy to agree appropriate terms of payment with suppliers for each transaction or series of transactions, and to abide by those terms based on the timely submission of valid invoices. The company’s standard payment terms is 60 days from date of invoice, however, on some occasions variations to these standard payment terms may be agreed.
Were there any changes to the standard payment terms in the reporting period?
No information available
Any other information about payment terms
No additional information
Maximum contractual payment period agreed
60
Dispute Resolution Process
The company (as with the wider Arriva group of companies) seeks to deal with suppliers of all sizes in a fair and reasonable manner. The operating company seeks to respond and address supplier queries as quickly as possible. In the event that a dispute cannot be resolved by the central Arriva Accounts Payable team, it would be escalated in the first instance to the senior management of the operating company or procurement relationship manager for resolution.
Other Payment Information
Has this business signed up to a code of conduct or standards on payment practices?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
❌
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
❌
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
❌
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
❌
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No information available
Company Summary
ARRIVA CYMRU LIMITED is a transportation company based in Wales, UK. They offer a range of sustainable transport services, including bus and rail services, to communities across the country.
Their sustainability program focuses on reducing their environmental impact and promoting sustainable travel options. This includes implementing fuel-efficient vehicles, reducing emissions, and using renewable energy sources. They also have initiatives in place to promote cycling and walking as alternative modes of transportation.
In addition to their sustainability efforts, ARRIVA CYMRU LIMITED offers a variety of products and services to their customers. This includes flexible ticket options, such as daily or monthly passes, to cater to different travel needs. They also have a mobile app that allows customers to purchase tickets and track their journey in real-time.
The key people at ARRIVA CYMRU LIMITED include their managing director, Tom Joyner, who leads the company's operations and strategic direction. They also have a team of over 2,000 employees dedicated to providing safe and reliable transport services to their customers.
For more information on ARRIVA CYMRU LIMITED and their services, customers can visit their website at www.arrivabus.co.uk/cymru or contact their registered office at 1 Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP. They also have a customer service helpline available for any inquiries or feedback.
