The Healthcare & Wellbeing sector demonstrates demonstrably better payment performance than the UK average, with a PaymentCheck score of 62.6 compared to the UK's 50. However, a massive gulf exists between the best and worst payers, highlighting significant inconsistencies in financial responsibility across the sector. The bottom payer, Boots Management Services Limited, has a score almost 80 points lower than Motability Operations Limited, the top payer.
Regional payment performance varies considerably, with the "Unknown" region (only one company) topping the charts at 76.0. The South West and East of England also performed well, with averages of 75.2 and 75.1 respectively, while London, with the largest sample size (15 companies), lags behind at 64.5. The West Midlands, based on a sample of a single company, sits in the middle at 70.1.
Consider using a late payment calculator to assess the potential impact of these payment practices on your business.
Takeaway: Despite an average score of 62.6, 39% higher than the national average of 50, some healthcare and wellbeing companies, like Boots Management Services Limited at 22, are frankly awful payers, creating cash flow problems for their suppliers.
The Healthcare and Wellbeing sector experienced a challenging year for payment practices in 2025, with the average score dropping 2.5 points to 62.6/100 (from 65.1/100), accompanied by a significant decrease in reporting entities from 60 to 43. This overall decline, however, was not universal. ESSITY UK LIMITED demonstrated a remarkable turnaround, soaring by 18.8 points to reach 62.9/100, showcasing that substantial improvements are achievable. Conversely, major player JOHNSON JOHNSON LIMITED saw a significant decline of 9.1 points, landing at a concerning 30.2/100. An interesting pattern emerged within the Coty brand; while COTY UK&I LTD improved by 8.4 points to 51.5/100, COTY MANUFACTURING UK LIMITED fell 5.8 points to 28.8/100, highlighting internal discrepancies in payment performance. Given the overall decline and fewer active reporters, suppliers in this sector must meticulously scrutinise payment terms and partner stability.
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