2020: A study of 89 companies revealed an average payment practices score of 68.6 out of 100. This benchmark reflects the state of payment efficiency and fairness in the sector at the onset of a period marked by significant shifts in consumer behavior and technological advancements.
2025: Analysis of 86 companies indicates an improved average payment practices score of 76.7 out of 100. While the number of companies surveyed remained relatively consistent, the uplift suggests a movement towards more streamlined and timely payment processes.
The 8.1-point increase in the average payment score suggests a gradual improvement in payment behaviour within the digital entertainment industry, potentially driven by increased scrutiny or adoption of more efficient payment systems. However, the relatively small margin of improvement also suggests there’s still room for significant advancements in ensuring fair and timely compensation for creators and service providers. Businesses struggling with late payments should consider using a late payment calculator to understand the true cost of delayed income.
In 2025, companies in the digital entertainment sector scored 76.7 out of 100 for payment practices, compared to 68.6 in 2020.
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